Matthew Terry
Lumberton
Summary
Proficient Aircraft Maintenance Technician skilled in troubleshooting and preventive maintenance. Strong attention to detail and technical proficiency enhance team collaboration and streamline processes, ensuring compliance with safety regulations and readiness of aircraft.
Overview
18
18
years of professional experience
Work History
Aircraft Maintenance Technician
USAF
Joint Base Mcguire-Dix-Lakehurst
10.2022 - Current
- Conducted routine inspections of aircraft systems to ensure compliance with safety regulations.
- Performed troubleshooting and repairs on electronic, oxygen, and pneumatic systems efficiently.
- Collaborated with team members to streamline maintenance processes and reduce turnaround times.
- Utilized specialized tools and diagnostic equipment for accurate assessments of aircraft issues.
- Maintained detailed records of maintenance activities in accordance with USAF standards.
- Trained junior technicians on proper maintenance procedures and safety protocols.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Developed strong relationships with colleagues, fostering a positive work atmosphere conducive to teamwork and effective communication.
Delivery Driver
DoorDash
Prescott, AZ
10.2020 - 09.2022
- Delivered packages efficiently, ensuring timely arrival and high customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce fuel costs.
- Ensured compliance with safety regulations while handling and transporting goods securely.
- Implemented best practices for package handling to reduce damage during transit and improve service reliability.
- Operated vehicle safely in highly congested areas with no traffic violations.
Customer Service Representative
Home Depot
Port Charlotte, FL
08.2017 - 09.2020
- Assisted customers in locating products and resolving inquiries, enhancing overall shopping experience.
- Processed transactions accurately and efficiently, ensuring compliance with company policies.
- Trained new team members on customer service protocols and operational procedures, fostering team cohesion.
- Managed customer complaints effectively, employing conflict resolution techniques to maintain satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Customized support strategies for high-priority clients to ensure their specific needs were met.
Meat Clerk
Market Basket
Londonderry, NH
03.2008 - 07.2016
- Trained staff on meat cutting techniques and safety protocols to ensure compliance with industry standards.
- Managed inventory levels, ensuring product availability and minimizing waste through efficient stock rotation.
- Assisted customers with product selection and provided expert knowledge on meat preparation and cooking methods.
- Maintained cleanliness and organization of meat display cases, adhering to health regulations and company policies.
- Cut meats to customer specifications and answered questions about specialty products.
Education
Bachelor of Arts - English Literature
Keene State College
Keene, NH05-2019
Skills
- Aircraft inspections
- Troubleshooting and repair
- Reading technical manuals
- Diagnosing problems
- Preventive Maintenance
- Ground support equipment operation
- Pneumatic system repair
- Oxygen system servicing
Languages
English
Native or Bilingual
Timeline
Aircraft Maintenance Technician
USAF
10.2022 - Current
Delivery Driver
DoorDash
10.2020 - 09.2022
Customer Service Representative
Home Depot
08.2017 - 09.2020
Meat Clerk
Market Basket
03.2008 - 07.2016
Bachelor of Arts - English Literature
Keene State College