Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Matthew Thomas

Farmers Branch

Summary

Dynamic Lead Diesel Mechanic with expertise in advanced diagnostics and a commitment to workplace safety, honed at Ryder. Successfully reduced vehicle downtime through proactive maintenance and streamlined repair processes, enhancing customer satisfaction. Proven mentor, fostering skill development and teamwork among technicians to achieve operational excellence.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Lead Diesel Mechanic

Ryder
11.2024 - Current
  • Assisted customers with troubleshooting over the phone or in-person when needed, providing exceptional service at every touchpoint.
  • Conducted regular quality inspections on completed work, ensuring adherence to high standards of craftsmanship.
  • Managed warranty claims processes effectively, ensuring timely reimbursements from manufacturers without delays or disputes.
  • Mentored new hires in best practices for diesel engine maintenance, fostering a positive work environment that encouraged skill development.
  • Reduced operating costs by identifying and addressing potential issues before they escalated into costly repairs.
  • Streamlined repair processes for faster turnaround times, ensuring minimal downtime for essential vehicles.

Lead Mobile Mechanic

Ratchet Repairs
01.2024 - 08.2024
  • Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
  • Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
  • Streamlined repair processes by staying up-to-date with industry best practices and emerging technologies.
  • Utilized advanced diagnostic tools to pinpoint issues swiftly, reducing labor time spent on each job.

Researcher

Texas A&M University
09.2021 - 12.2023
  • Gathered and organized information for research purposes.
  • Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
  • Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
  • Synthesized large volumes of information, identifying key trends and patterns relevant to research objectives.
  • Maintained detailed records of experimental procedures, observations, and results for accurate reporting and replication purposes.
  • Utilized statistical packages to analyze data and create visualizations.
  • Improved data collection efficiency using innovative survey tools.

Mobile Repair Technician

Rush Enterprises
07.2014 - 09.2021
  • Offered guidance to consumers on purchasing mobile phone accessories.
  • Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
  • Streamlined parts ordering procedures, resulting in a more organized workflow and reduced downtime due to out-of-stock components.
  • Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
  • Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
  • Reduced repair turnaround time with streamlined workflow processes for increased productivity.
  • Enhanced customer satisfaction by efficiently diagnosing and repairing various mobile device issues.

Heavy Truck Mechanic

Bryan Frieghtliner
04.2009 - 06.2014
  • Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
  • Maintained a safe work environment by adhering to safety protocols and properly disposing of hazardous materials.
  • Demonstrated commitment to professional development by participating in ongoing training programs and earning relevant certifications.
  • Fostered strong relationships with vendors, negotiating favorable deals on parts purchases that benefitted both the shop and customers.
  • Contributed to team success through effective communication, sharing knowledge, and problem-solving skills during challenging repairs.
  • Stayed up-to-date with industry advancements in tools, equipment, and techniques to provide cutting-edge service to clients.
  • Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
  • Analyzed malfunctioning equipment and determined type of repairs required.

Heavy Truck Mechanic

Metro Ford
10.2008 - 03.2009
  • Developed comprehensive documentation of work orders using software systems for accurate record-keeping purposes.
  • Mentored junior technicians, fostering a collaborative environment that improved overall team performance.
  • Contributed to the growth of the organization by sharing best practices at industry conferences or seminars.
  • Enhanced equipment reliability by performing preventive maintenance and timely repairs on diesel engines.
  • Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
  • Maintained a safe work environment by adhering to safety protocols and properly disposing of hazardous materials.
  • Reduced downtime for clients by performing routine maintenance on heavy trucks, minimizing the need for major repairs.
  • Assisted in staff training initiatives, sharing technical expertise with new hires to help them quickly become productive members of the team.

Lead Diesel Technician

Five Star Ford
08.2007 - 09.2008
  • Developed comprehensive documentation of work orders using software systems for accurate record-keeping purposes.
  • Mentored junior technicians, fostering a collaborative environment that improved overall team performance.
  • Contributed to the growth of the organization by sharing best practices at industry conferences or seminars.
  • Enhanced equipment reliability by performing preventive maintenance and timely repairs on diesel engines.
  • Led cross-functional teams on major projects involving engine overhauls or extensive system upgrades, achieving successful outcomes within tight deadlines.
  • Established strong relationships with vendors, ensuring timely delivery of parts needed for repairs and consistent inventory levels.
  • Maintained current knowledge of emerging trends in diesel technology through continuous professional development and training.
  • Increased shop productivity through the implementation of innovative tools and technologies for diagnostics and repairs.
  • Collaborated with management to develop training programs, resulting in higher technical proficiency among technicians.

Heavy Machinery Mechanic

Tri Dal
05.2005 - 07.2007
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.

Diesel Technician

Five Star Ford
02.2004 - 04.2005
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Performed vehicle lubrication and DOT safety inspections.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
  • Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
  • Completed warranty services and submitted required paperwork.
  • Removed components and completed repairs or installed new replacements.
  • Replaced parts such as belts, hoses and motors on different systems.

Light Vehicle Mechanic

Five Star Ford
01.2002 - 01.2003
  • Supported team members in troubleshooting difficult automotive issues, fostering a collaborative work environment.
  • Improved vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
  • Completed complex repair jobs by utilizing advanced technical skills and extensive automotive knowledge.
  • Enhanced customer satisfaction by consistently delivering high-quality, timely maintenance services.

Manager

Fed Ex Ground
06.2001 - 11.2001
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Package Sorter

Fed Ex Ground
02.2001 - 07.2001
  • Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
  • Collaborated with team members to sort large volumes of packages quickly and accurately.
  • Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
  • Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.

Supervisor

UPS
08.2000 - 01.2001
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Package Sorter

UPS
06.2000 - 08.2000
  • Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
  • Collaborated with team members to sort large volumes of packages quickly and accurately.
  • Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
  • Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
  • Communicated effectively with coworkers and supervisors, fostering a positive work environment conducive to collaboration and productivity.
  • Increased customer satisfaction rates through diligent work ethic and commitment towards error-free sorting activities.

Education

Master Of Applied Science - Chemical Physics

Texas A&M University
College Station, TX
05.2016

Bachelor - Engineering Mechanics

University of North Texas
Denton, TX
12.2006

Associate Of Applied Science - Mechanical Engineering

Brookhaven College
Dallas, TX
05.2002

High School Diploma - Basic

R.L. Turner Highschool
Carrollton, TX
05.2000

Skills

  • Suspension systems expertise
  • Fuel system repair
  • Workplace safety compliance
  • Advanced diagnostics
  • Training and mentoring
  • Exhaust system repair
  • Welding and fabrication
  • Diesel engine expertise
  • HVAC systems maintenance
  • Continuous improvement mindset
  • Transmission troubleshooting
  • Hydraulic systems
  • Fleet management
  • Electrical systems proficiency
  • Air brake systems
  • Customer service
  • Problem-solving
  • Engine diagnostics
  • Attention to detail
  • Time management
  • Oil changes
  • Diesel engine repair
  • Fuel injection systems
  • Brake systems
  • Auto and engine repair
  • Engine repair
  • Inspection procedures
  • Transmissions
  • Job site safety
  • Engine rebuilds
  • Parts ordering
  • Suspension systems
  • MIG welding
  • Vehicle checklists
  • Vehicle inspections
  • Steering systems
  • Auto diagnostics
  • Steering mechanisms
  • System troubleshooting
  • Safety management
  • Fuel systems
  • Documentation
  • Air conditioning systems
  • Fluid adjustments
  • Shop management
  • Maintenance scheduling
  • Record keeping
  • Staff supervision
  • Preventive Maintenance
  • Quality assurance
  • Electrical systems
  • Time tracking
  • Heavy equipment repair
  • Performance improvement
  • Vehicle alignment
  • Diagnostic testing
  • Pneumatic systems
  • Root-cause analysis
  • Mechanical aptitude
  • Technical documentation
  • Service documentation
  • Computer tracking
  • Cooling systems
  • Troubleshooting & diagnosis
  • Engine repairs
  • Vehicle system analysis
  • Transmission service
  • Transmission repair
  • Oil service
  • Computer-assisted troubleshooting
  • Hydraulic maintenance
  • Hospitality and accommodation
  • Solid independent worker
  • Suspension work
  • Fluid changes
  • Brakes and tires
  • Inspection checklists
  • Repair recordkeeping
  • Brake system maintenance
  • Teamwork
  • Teamwork and collaboration
  • Routine maintenance
  • Leadership skills
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Repair work orders
  • Exhaust emissions management
  • Reliability
  • Wheel bearings
  • Excellent communication
  • Critical thinking
  • Parts replacement
  • Detail-orientated
  • Organizational skills
  • Equipment and machinery lubrication
  • Hazard identification
  • Hydraulic repair

Accomplishments

2 time Cummins winner of tech rodeo in the nation

Isuzu competition

Ford master tech competition 3 rd runner up

Certification

Caterpillar

Cummins

Eaton

Frieghtliner

Paccar

Ford

Gm

Dodge

Allison

Detroit

Meritor

Bendix

Mercedes

Timeline

Lead Diesel Mechanic

Ryder
11.2024 - Current

Lead Mobile Mechanic

Ratchet Repairs
01.2024 - 08.2024

Researcher

Texas A&M University
09.2021 - 12.2023

Mobile Repair Technician

Rush Enterprises
07.2014 - 09.2021

Heavy Truck Mechanic

Bryan Frieghtliner
04.2009 - 06.2014

Heavy Truck Mechanic

Metro Ford
10.2008 - 03.2009

Lead Diesel Technician

Five Star Ford
08.2007 - 09.2008

Heavy Machinery Mechanic

Tri Dal
05.2005 - 07.2007

Diesel Technician

Five Star Ford
02.2004 - 04.2005

Light Vehicle Mechanic

Five Star Ford
01.2002 - 01.2003

Manager

Fed Ex Ground
06.2001 - 11.2001

Package Sorter

Fed Ex Ground
02.2001 - 07.2001

Supervisor

UPS
08.2000 - 01.2001

Package Sorter

UPS
06.2000 - 08.2000

Master Of Applied Science - Chemical Physics

Texas A&M University

Bachelor - Engineering Mechanics

University of North Texas

Associate Of Applied Science - Mechanical Engineering

Brookhaven College

High School Diploma - Basic

R.L. Turner Highschool

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