Telecommunications Professional Successful and experienced in various areas of telecommunications. Proficient in operating systems, policy and procedures. Recognized by peers and customers for outstanding leadership, troubleshooting and communication skills. Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
30
30
years of professional experience
Work History
Fiber Characterization Technician/Lead Installer
CBM Of America
Carrollton, TX
09.2024 - Current
Performs fiber characterization on Google LH network
Performs installation, test, and turnup, and decommissions of Ciena and Nokia equipment at Google Data Centers.
Works at various ILAs including Lumen and Zayo installing ,testing, turn up, and decommissioning of Ciena and Nokia equipment
Senior Network Technician/Core Network Technician/Field Technician VI
Time Warner Cable Business Class/Charter Spectrum
Dallas, TX
12.2007 - 02.2024
Performs Installs, Service Calls, Disconnects, Move's, Adds and Changes of Business Class Fiber Services Accounts from 5MBS to 10GB
Install/Provision/Service METRO Ethernet, ELAN,ELINE circuits and equipment
Install/Provision/Service Cell Tower Backhaul circuits and equipment
Install/Provision/Service PRI,SIP trunk circuits and equipment
Utilizes various test equipment to troubleshoot and repair problems.
Utilizes cellular and email communication to effectively communicate with supervisor, customers and OSC
Assists with Installs, Service Calls, Disconnects, Move's, Adds and Changes of the CORE networks and special projects as assigned
Performs PM procedures on Cell Tower, HUB and Collocation/POP sites as needed
Performs necessary update/verification of Trouble Ticket, Circuit Order Database (DLR/CLR) and workflow systems
Attends weekly safety and training meetings
Network Technician II
Time Warner Telecom
Dallas, TX
06.2000 - 12.2007
Responsible for installation, test and turn up and troubleshooting the following:
Network Transmission Systems
SONET Multiplex
Digital-Cross-Connect Systems
Channel Banks
Smart Jacks
Certified and experienced in the following SONET equipment:
Lucent
Alcatel
Cisco
Lead Installer - Network Technician
Fujitsu Networks
Richardson, TX
01.1999 - 01.2000
Lead a crew of installers at several SWBT Central offices.
Proficient in reading drawings and installation specifications.
Certified in FLM 150, 600 turn-up and maintenance.
Telecommunications Network Technician
Aerotek
Richardson, TX
01.1997 - 01.1999
Contracted out to Fujitsu Networks to install FLM 240, 600 and 150 transmission equipment in Southwestern Bell central offices.
Telecommunications Network Technician
Butler Telecom
Irving, TX
01.1996 - 01.1997
Installed digital switching equipment on various customer sites including GTE, Southwestern Bell and IOC’s.
Installation activity included installing hardware, setting frames, ironwork and power systems.
Removed, installed and rearranged system equipment on customer sites and connected (MDF) cables and power cables for DMS-100, DMS-200, DMS-10 and transmission equipment.
Education
High School Diploma -
Berkner High School
Richardson, TX
06-1988
Some College (No Degree) -
Richland College
Dallas, TX
Some College (No Degree) -
Stephen F. Austin State University
Nacogdoches, TX
Skills
Fiber characterization
Network troubleshooting
Equipment installation
Circuit provisioning
Test equipment usage
Customer relationship management
Effective communication
Problem solving
Attention to detail
Team collaboration
Safety compliance
Critical thinking
Time management
Component replacement
Customer rapport
Verbal and written communication
Preventative maintenance
Deadline oriented
Accomplishments
Managed the PMI tool and achieved 100% completion of all tasks
Recipient of Silver Shining Star award for Bank One Accu-Ring
References
References available upon request.
Timeline
Fiber Characterization Technician/Lead Installer
CBM Of America
09.2024 - Current
Senior Network Technician/Core Network Technician/Field Technician VI