Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
References
Timeline
Generic

Matthew Thompson

Greenfield,IN

Summary

Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. Hardworking employee with great customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience. I'm also a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand and recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated professional offering a [Bachelor's Degree] in [History and Museum Studies]. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Desk Docent

Winona History Center
Winona Lake, Indiana
10.2021 - 12.2024
  • Provided guided tours to visitors, explaining the history and significance of artwork in the museum.
  • Greeted visitors as they arrived at the museum and answered questions about exhibits, events, and museum policies.
  • Assisted with set-up and breakdown of special exhibitions and events.
  • Created interactive activities that encouraged visitor engagement with artwork in the galleries.
  • Conducted research on various artworks to provide accurate information during tours or presentations.
  • Collaborated with other departments to ensure smooth operations within the museum environment.
  • Researched potential donors for fundraising initiatives related to special projects or exhibitions.
  • Contributed ideas for new exhibit themes or educational programming initiatives.
  • Edited audio recordings used in multimedia installations throughout the galleries.
  • Studied museum history and documentation to provide thorough and accurate information for guests.
  • Entered guest and museum data into online databases to keep detailed track on inventories and visitor rates.
  • Provided guided visitor tours to over [Number] guests throughout museum.
  • Answered museum phone to schedule group and private tours and answer questions about facility, tour content and hours of operation.
  • Updated and maintained artifact and exhibit databases with [Number]% accuracy.
  • Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
  • Delivered guided tours, presenting scripted information and answering questions.
  • Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
  • Worked in Grace College's on campus museum called the "Winona History Center", where I completed two years of work and a senior internship.

Landscaper

Thompson Lawn and Landscape LLC
Greenfield, IN
05.2023 - 07.2023
  • Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
  • Planned and designed landscaping projects to meet customer needs and preferences.
  • Transported plants, turf and other materials to designated areas for installation.
  • Built retaining walls using stones or bricks for stability purposes.
  • Cleaned up debris after completing jobsite tasks.
  • Operated machinery such as bobcats or tractors when necessary.

Cook

Sugar Creek Brickhouse
New Palestine, IN
02.2020 - 08.2020
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Monitored stock levels of food items and ordered more when necessary.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Managed portion control using correct utensils during preparation and plating.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Customer Service Representative

Frady's Lawn & Landscape
Greenfield, IN
05.2019 - 08.2019
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Campground Ranger

Koa Campgrounds
Greenfield, IN
06.2017 - 07.2019
  • Assisted campers in setting up their campsites and providing information about the area.
  • Monitored campground facilities to ensure safety, cleanliness, and compliance with regulations.
  • Performed routine maintenance on campground equipment such as fire pits, picnic tables, and grills.
  • Greeted visitors upon arrival, answering questions and providing directions.
  • Conducted daily patrols of the campgrounds to detect any potential hazards or violations of rules.
  • Organized recreational activities for children and adults at the campground such as nature walks, fishing trips, scavenger hunts.
  • Supervised staff members assigned to work at the campground ensuring tasks were completed properly.
  • Created promotional materials for upcoming events held at the park.

Education

Bachelor of Science - History

Grace College And Seminary
Winona Lake, IN
12-2024

High School Diploma -

Mt. Vernon High School
Fortville, IN
05-2019

Bachelor of Science - History

Anderson University
Anderson, IN

Skills

  • Excellent oral and communication skills
  • Ability to analyze data sets related to discipline
  • Ability to build and keep relationships, establish credibility, influence leaders at all levels
  • Ability to conduct well-informed research
  • Ability to solve complex and critical problems
  • Ability to review and make recommendations on proposed changes to relevant policies and procedures
  • Ability to maintain confidentiality
  • Able to provide assistance with maintenance of museum databases and data/document files
  • Experience in archival work through college internship
  • Able to perform each essential duty according to the requirements of the organization
  • Knowledgeable student
  • Proficiency in computer skills, adequate knowledge gained for the use of Chrome, Firefox, and other Google related programs Word, Excel, etc
  • Gained knowledge in museum practices, through two years of working in a small museum (Winona History Center)
  • Organized and fully able to multi-task
  • Excellent writing skills, through experience of History major at Grace College
  • Excellent customer service
  • Exhibits objectivity and openness to others’ views
  • Puts success of team above own interests
  • Able to build morale and group commitments to goals and objectives;
  • Supports everyone’s efforts to succeed
  • Keeps commitments
  • Always on time, never late to work
  • Treats people with respect and kindness
  • Works with integrity and ethically
  • Upholds organizational values
  • Completes tasks on time
  • Adaptability
  • Ability assess my own strength's and weaknesses
  • Seeks increased responsibilities
  • Solid academic achievement
  • Social Media Promotion
  • Visitor Relations
  • Visitor Interaction
  • Adaptive Learning
  • Interpersonal Abilities
  • Strong Organization
  • Guided Museum Tours
  • Museum History
  • Educational Tours

Affiliations

  • Plays soccer in men's league
  • Works on producing music in spare-time
  • Volunteers at Mt. Comfort Church for audio/sound and also participates as a youth group leader for Lighthouse Student Ministry at Mt. Comfort Church

Accomplishments

  • Dean's List
  • Honor Roll
  • Steve Williams Scholarship - High School
  • Academic Athlete Scholarship - Grace College

Certification

  • Bachelor of Science Degree in History from Grace College
  • Minor in museum studies
  • Graduated in December 2023

References

  • This is a list of references you can contact to ask questions about me!
  • Dr. Jared Burkholder (burkhosj@grace.edu) (574-377-2139)
  • Karen Birt (birtks@grace.edu) (574-903-6907)
  • Dr. Mark Norris (norrismm@grace.edu) Phone Number unavailable
  • Kenneth Thompson (kthompson@iclef.org) (317-600-4607)
  • Lori Thompson (butterflygarden16@gmail.com) (317-554-9399)
  • Benjamin Thompson (email unavailable) (317-600-5895)
  • Mike Thompson (email unavailable) (317-752-1755)
  • Abby Quarles (email unavaiable) (317-989-6458)
  • Mary Ann Chrisman (maryann@indymtc.com) (317-709-4006)
  • Ethan Maple (ethan@mtcomfortchurch.com) (317-225-0820)

References

References available upon request.

Timeline

Landscaper

Thompson Lawn and Landscape LLC
05.2023 - 07.2023

Desk Docent

Winona History Center
10.2021 - 12.2024

Cook

Sugar Creek Brickhouse
02.2020 - 08.2020

Customer Service Representative

Frady's Lawn & Landscape
05.2019 - 08.2019

Campground Ranger

Koa Campgrounds
06.2017 - 07.2019

Bachelor of Science - History

Grace College And Seminary

High School Diploma -

Mt. Vernon High School

Bachelor of Science - History

Anderson University

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Matthew Thompson