Matthew Thompson
Cypress,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technology Designer
Leaf Engineers
Houston, TX
02.2022 - Current
- Created Revit and CAD designs for fire alarm systems, access control systems, intrusion detection systems, intercom/paging systems, surveillance camera systems, data cabling, and audio/video systems
- Reviewed submittals for specification and contract drawing compliance
- Created specifications for Division 27 and 28 systems
- Consulted project managers on system requirements
- Assisted other designers in order to complete projects in a timely manner.
- Developed and implemented innovative design solutions to complex user interface problems.
- Created detailed wireframes, storyboards, user flows and process flows to effectively communicate interaction and design ideas.
- Worked with the development team to ensure a smooth transition from concept to production-ready assets.
- Created high quality visual designs that are both aesthetically pleasing and intuitive for users.
- Delivered designs to diverse clients on time and within budget.
Fire Alarm Inspector II
Johnson Controls
Houston, TX
06.2019 - 02.2022
- Independently made decisions and recommendations in regards to the safety of each fire alarm system, while reporting any deficiencies to the AHJ
- Conducted visual inspections of fire alarm system components including pull stations, smoke detectors, heat detectors, manual switches, and audible and visible devices.
- Reviewed blueprints or other documentation to verify proper installation of fire alarm systems.
- Repaired or replaced defective equipment as necessary during inspections.
- Provided technical support to customers regarding their fire alarm systems.
- Investigated customer complaints related to malfunctioning or inadequate fire alarm systems.
- Assisted with the installation and commissioning of new fire alarm systems when needed.
- Prepared reports summarizing inspection findings for management review.
- Provided training on proper use and maintenance of fire alarms to customers.
- Participated in regular safety meetings in order to remain informed about relevant safety procedures and protocols.
- Effectively communicated with the owner in order to maintain working relationships and trust
- Helped maintain records, documents, and drawings on company storage.
- Performed inspections of fire alarm systems to ensure they met applicable codes and standards.
Low Voltage Designer
DBR Engineering Consultants
Houston, TX
03.2019 - 04.2019
- Designed and laid out audio/video system, burglar alarm systems, surveillance camera systems, access control systems, and many other technologies over 2D and 3D CAD/Revit Drawings
- Provided spec and hardware information along with detailed notes and mapping legends for easy interpretation.
Commercial Installer
ADT-Protection 1
Houston, TX
04.2018 - 03.2019
- Read and interpreted drawings and schematics
- Installed, inspected, and serviced burglar alarm, CCTV, fire alarm, and access control systems
- Created drawings and schematics
- Worked within a team environment
- Operated devices with voltages up to 300 volts
- Performed networking and IP configuration
- Trained and educated end-users on operation and functionality of the systems
- Managed time effectively in order to complete projects.
- Completed all paperwork associated with job tasks accurately and timely.
- Maintained a clean work area throughout the duration of each project.
- Provided detailed reports on completed jobs to management personnel for review.
Commercial Technician
Grayco Communications
Houston, TX
12.2018 - 03.2018
- Installed and repaired Comcast internet and voice signaling products
- Made wire runs and wall drops when necessary
- Made cat5 and RG6 terminations
- Provided onsite technical support
- Troubleshot hardware and software applications.
Premises Technician
AT&T
Houston, TX
05.2013 - 11.2017
- Installed and repaired internet, phone, and television services delivered over fiber optics, copper, and satellite transmissions
- Located connecting terminals and hubs through which services are distributed per that area
- Reported any network related outages due to outside plant conditions; through the use of testing equipment, troubleshooting, and circuit analysis
- Responsible for creating a cost-effective install of fiber and copper services, by utilizing the outside facilities and services offered to that area and also completing the work in a time-efficient manner
- Responsible for determining the proper placement of outside peripheral devices as well the placement of inside equipment for delivering the most optimal user experience
- Ensured proper bonding and grounding of outside plant and serving terminals
- Wore protective safety equipment and adhered to company policies
- Worked within a team to achieve monthly goals and reported to my manager daily.
Satellite Technician
Mastec Advanced Technologies
Virginia Beach, VA
07.2012 - 05.2013
- Installed DirecTV equipment and services
- Aligned satellites for azimuth and elevation with an AIM meter
- Skillfully routed RG-6 cable to customer's satisfaction
- Utilized and maintained a company vehicle
- Troubleshot software problems and serviced hardware malfunctions
- Made individual sales of products, services, and upgrades.
Education
Bachelor of Science - Electronics Technology Engineering
Norfolk State University
Skills
- Revit
- AutoCAD
- Bluebeam
- Microsoft 2010/XP
- Mac OS X
- Microsoft: Excel, Access, Project, PowerPoint, Word ,AutoCAD , NI (National Instruments) Multi-sim, TTYL, C
- Car audio/video install and customization
- Cable/satellite/telephone installation
- Able to read and interpret technical drawings
- Circuit schematic interpretation
- Soldering
- Circuit Analysis
- Problem solving
- IP Configuration and Networking
- CCTV
- Burglar alarms
- Fire alarms
- Access Control
- Computer hardware and software applications
- Testing and troubleshooting
- Hard working and leadership skills
- Customer service oriented
- Attention to detail
- Ability to work well within a team and meet deadlines
- Strong leadership, management, and multi-tasking skills
- Tech-Savvy
- Collaboration skills
- Multi-tasking abilities
- Visual Communication
- Computer literate
- Sketching abilities
- Creative and artistic
- CAD Drafting
Certification
- SBCA (Satellite Broadcast Communication Association)
- DIRECTV Home Networking
- FAL (Fire Alarm License - 2321928)
- NICET Level 3 Fire Alarm Systems - 154612
- Bosch
- Avigilon
- Brivo
- 3VR
Honors Achievements
- UPS Safety Award winner 10/2011
- 60 hrs. of community service (NSU library/Norfolk, VA & East Jefferson YMCA/Kenner, LA)
- 4 Star Awards for the months of October 2013 and February 2014
- 5 Star Award for the months of November and December 2013
Activities
- St. Augustine High School Marching Band (1st trumpet: 4 yrs.)-section leader
- Norfolk State University Marching Band (1st trumpet: 4 yrs.)
Coursework
- Circuit Analysis I&II
- Analog Communication Systems
- Project Management
- Computer Programming I&II
- Digital System Design
- Statistic Quality Control
- AutoCAD
- Quality Management
Projects
Created complete fire alarm designs for multiple occupancy types in California, Forida, Georgia, and Texas.
Created designs for access control, surveillance, intrusion, AV systems, ERRC systems in schools and local businesses.
Some of my past Projects include:
Cypress Fairbanks High School Renovation (TX)
Liberty Hill Middle School (TX)
Crafton Hills College Multipurpose - Renovation (CA)
Ocee Elementary School - Renovation (GA)
City of Milton Fire Station #45 - New Build (GA)
Mason Classical Academy - New Build (FL)
Tomball West Elementary School - New Build (TX)
Capistrano Valley Stadium - Renovation - (CA)
References
References available upon request.
Timeline
Technology Designer
Leaf Engineers
02.2022 - Current
Fire Alarm Inspector II
Johnson Controls
06.2019 - 02.2022
Low Voltage Designer
DBR Engineering Consultants
03.2019 - 04.2019
Commercial Technician
Grayco Communications
12.2018 - 03.2018
Commercial Installer
ADT-Protection 1
04.2018 - 03.2019
Premises Technician
AT&T
05.2013 - 11.2017
Satellite Technician
Mastec Advanced Technologies
07.2012 - 05.2013
Bachelor of Science - Electronics Technology Engineering
Norfolk State University
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