MATTHEW THOMPSON
Killeen
Summary
Detail-oriented IT professional transitioning to Systems Administration and Security. Developing skills in Windows Server, Active Directory, and enterprise IT support through a self-directed lab focused on identity management and networking. Pursuing CompTIA Security+ certification while leveraging foundational knowledge from CompTIA A+ and Network+. Experienced in operational roles emphasizing safety and teamwork across diverse environments.
Overview
10
10
years of professional experience
Work History
JetBlue Ground Operations
JetBlue
Texas
11.2022 - Current
- Coordinated flight departures and managed baggage loading and unloading operations
- Ensured compliance with FAA, TSA, and airport regulations to maintain operational integrity
- Protected team members and other staff from harm with diligent enforcement of safety and security measures
- Inspected and maintained potable water and lavatory systems on aircraft for optimal cleanliness and functionality
Webcast Production Assistant Intern
On The Edge Radio Show w/ Kaydee Barnett
Queens
05.2020 - Current
- Assisted host by greeting guests, retrieving broadcast notes, and preparing show materials before airtime
- Contributed to live panel discussions on podcast’s Youth Day while stocking shelves and supporting host with various tasks
- Assisted in producing radio segments for On The Edge Radio Show.
- Coordinated guest schedules and prepared briefing materials for interviews.
- Managed social media accounts to promote upcoming episodes and engage listeners.
Airway Cleaner
Airways JFK Terminal
Jamaica
05.2021 - 10.2022
- Performed comprehensive cleaning and inspection of aircraft interiors and exteriors to ensure safety and comfort standards
- Maintained cleanliness of passenger terminals and boarding areas throughout the airport.
- Disposed of waste and recyclables in accordance with environmental guidelines.
- Operated cleaning equipment including floor scrubbers and vacuum cleaners effectively.
Summer Youth Worker
Far Rockaway Cultural Arts Performance Center
Queens
07.2019 - 09.2019
- Collaborated with peers to enhance skills in teamwork, acting, photography, and scriptwriting
- Assisted in organizing community art events and performances.
- Facilitated workshops for youth participants in creative arts.
- Collaborated with team members to set up performance spaces.
Harvesting Associate
Edgemere Farms
Far Rockaway
01.2018 - 06.2018
- Collaborated with team members to communicate tasks, managed heavy objects, and facilitated product sales
- Managed daily operations to ensure efficient workflow and product quality.
- Collaborated with team members to optimize production processes and reduce waste.
- Assisted in training new staff on company procedures and safety protocols.
Church Volunteer
St Paul Community Church
Harlem
04.2016 - 04.2017
- Managed stocking, lifted heavy objects, distributed goods, and facilitated sales at community events
- Organized community outreach events to foster engagement and connection.
- Assisted in planning and coordinating weekly worship services for congregation members.
- Supported youth programs by mentoring and guiding participants in activities.
Education
High School Diploma - Environmental Sustainability
Rockaway Park
Arverne, NY06.2019
Skills
Built a multi-VM lab environment using Oracle VirtualBox
Deployed Windows Server, Windows 10, and Linux virtual machines
Configured host-only and NAT networking for isolation and testing
Allocated CPU and RAM resources to optimize VM performance
- Flight coordination
- Safety compliance
- Baggage management
- Network configuration
References
Available upon request.
Timeline
JetBlue Ground Operations
JetBlue
11.2022 - Current
Airway Cleaner
Airways JFK Terminal
05.2021 - 10.2022
Webcast Production Assistant Intern
On The Edge Radio Show w/ Kaydee Barnett
05.2020 - Current
Summer Youth Worker
Far Rockaway Cultural Arts Performance Center
07.2019 - 09.2019
Harvesting Associate
Edgemere Farms
01.2018 - 06.2018
Church Volunteer
St Paul Community Church
04.2016 - 04.2017
High School Diploma - Environmental Sustainability
Rockaway Park