Matthew Thrams
Livonia,Michigan
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Graphic Designer
My Company
11.2023 - Current
- Handle client inquiries, set pricing, manage invoices, and ensure smooth project workflows, while maintaining professionalism.
- Design eye-catching social media content, ad creatives, and banners to help brands grow their online presence.
- Create unique logos, typography, and brand assets that establish a strong identity for businesses and clothing brands.
- Design apparel graphics, mockups, and print-ready files for streetwear brands, independent designers, and e-commerce stores.
Warehouse Operator
Amazon
Livonia, MI
08.2023 - 03.2024
- Ensured safety policies were followed at all times while working in the warehouse environment.
- Maintained a clean work environment by adhering to safety protocols at all times.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Used digital database to keep records of units and stock moved.
Shift Leader
Tropical Smoothie Cafe
Livonia, MI
01.2022 - 06.2023
- Supervised and led employees to maintain productivity and customer service levels.
- Followed company policies and procedures while performing duties.
- Assisted customers with menu selections, providing nutritional information as requested.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Assisted other team members when needed in order to ensure efficient operations.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Education
High School Diploma -
Churchill Highschool
Livonia, MI06-2022
Skills
- Team leadership
- Time management
- Marketing
- Sales techniques
- Multi-tasking strength
- Teamwork and collaboration
- Upselling
- Problem-solving
- Friendly and outgoing
- Retail store operations
- Excellent communication skills
- Product recommendations
Timeline
Graphic Designer
My Company
11.2023 - Current
Warehouse Operator
Amazon
08.2023 - 03.2024
Shift Leader
Tropical Smoothie Cafe
01.2022 - 06.2023
High School Diploma -
Churchill Highschool
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