Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
14
14
years of professional experience
Work History
Recruiter Coach (Manager) and Senior Recruiter
gpac, LLC
02.2021 - 02.2024
Full Desk Recruitment – High Ticket Sales ranging from $12,000 to $60,000+ per placement.
Ability to engage and sign prospective clients on a regular basis through unique and thorough marketing campaigns.
Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Ability to source, recruit and place candidates in every industry successfully (averaged 2-5 placements per month) and for any position, entry level to C-level.
Coached (recruited, hired, trained and mentored) 18-25 recruiters on a team at any given time
Successfully introduced multiple new industries to gpac portfolio including IT, Telecommunications and Auto Dealership industries
Consistently ranked in the top 25 recruiters out of 750 at gpac
Independent Contractor
MILLENIUM INFORMATION SERVICES/JPI Reports/Others
08.2016 - 02.2021
Complete professional inspections on residential, commercial, farm and other properties throughout MN, SD, ND, MT, WY, WI and CO.
File detailed reports on findings, including photos and full property sketches.
Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
Schedule and route all upcoming inspections and complete within allowed timeframes.
Maintained a near zero return rate from QA team.
Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
District Manager - Commercial and Residential Properties
BISON MANAGEMENTMENT TEAM
09.2014 - 08.2016
Managed 7 residential, 2 commercial and 1 light industrial entities and their site managers
Successfully filled Williston property to over 98% occupancy during economic slow down
Successfully kept other Bakken properties over 90% occupancy during the economic slowdown
Managed complaints from reception through resolution with tenants
Completed owner’s walkthroughs on new properties, working with G.C.
One of 3 people receiving all of the incoming sales calls for all properties
Screening and leasing of all applicants, for all properties
Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
Completed weekly inspections of all properties and filed detailed reports
On the development side – Found land, attended city council meetings for zoning changes and oversaw all construction
Sourced, interviewed, hired and handled disciplinary actions ofemployees for all properties
Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
Personal Banker 1 & Personal Banker 2
WELLS FARGO BANK, N.A.
09.2012 - 09.2014
Star Performer Award for 2013 in PB1 & PB2 roles - top 3% of bankers nationally
Achieved and maintained over 90% customer satisfaction rating from 2012 through current date
Earned multiple credit excellence awards during 1st, 2nd and 3rd quarters in 2013 for sales
Enhance new customer relationships in role of Acquisition Champion for branch during 2013 and 2014
Assist Branch Manager with leading daily huddles and completing daily branch reporting
Increase compliance knowledge of team members with questionnaires and trainings on SOCR readiness
Coached Service Managers & tellers with clues and cues regarding credit, HV customers and large deposits
Coached PB2s, PB1s and CSSRs in building & managing a credit pipelines
Inbound Sales Specialist
WELLS FARGO BANK, N.A.
10.2011 - 09.2012
Ranked #1 overall in Shoreview Call Center and in top 10 nationally for Sales Specialist
Consistently exceeded sales and performance goals achieving ICP in every quarter
Served in role of Banker Coach for new hires after only 60 days of performance
Assist supervisor in quarterly campaigns and daily banker inspiration/motivation
Acted as a resource for team members during time of team changeover, assisting with questions and problem solving strategies
Phone Banker 2
WELLS FARGO BANK, N.A.
08.2010 - 10.2011
Consistently exceeded sales and performance goals, achieving ICP in every quarter
Acted as a peer coach for new hires - assisting with questions, coaching fundamentals
Assisted supervisor in monitoring team performance and following up on banker’s action plans
Increased overall sales production of teammates through 1-on-1 coaching
Promoted from PB1 to PB2 after 6 months due to achieving level 4 or higher MPP performance
Stack ranked #1 overall MPP on Team Mirhashem for March 2011
Sales Executive/Sales Manager
CARTRIDGES DIRECT
01.2010 - 09.2014
Run ink and toner cartridge business on day-to-day operations
Hired and trained new sales associates on effective selling strategies, time management, and effective follow through
Set sales goals and monitor sales associates’ progress towards achieving set goals
Handle complex escalated customer issues
Retain and grow customer relationships through customer service and satisfaction
High level cold calling sales to area businesses
Education
In Process of Degree - Business Management
St. John’s University
Collegeville, MN
01.1999
High School Diploma -
Totino-Grace High School
Fridley, MN
05.1996
Skills
Relationship Building
Sales team training
Staff Management
Goals and performance
Motivational Skills
Sales expertise
Sales Presentations
Strategic Planning
Direct Sales
Client Relationship Management
Sales strategy development
Timeline
Recruiter Coach (Manager) and Senior Recruiter
gpac, LLC
02.2021 - 02.2024
Independent Contractor
MILLENIUM INFORMATION SERVICES/JPI Reports/Others
08.2016 - 02.2021
District Manager - Commercial and Residential Properties