MATTHEW TIPTON
Kilgore
Summary
Dynamic Unit Director with a proven track record at SSC Services For Education, excelling in operations management and staff development. Achieved significant reductions in turnover by cultivating a supportive environment and implementing effective training programs. Recognized for enhancing team performance through strategic goal-setting and fostering open communication.
Results-driven professional with history of leading teams to achieve operational goals and enhance service delivery. Known for strong focus on team collaboration and adaptability to changing needs. Expertise in strategic planning and optimizing resource allocation.
Overview
8
8
years of professional experience
Work History
Unit Director V
SSC
05.2023 - Current
- Reduced staff turnover rates by fostering a supportive work environment and providing professional development opportunities.
- Developed strong working relationships with staff and administration to enhance overall teamwork and care coordination.
- Mentored new team members, guiding them through orientation processes and providing ongoing support as they acclimated to the unit.
Unit Director V
SSC Services For Education
12.2021 - 05.2023
- Reduced staff turnover rates by fostering a supportive work environment and providing professional development opportunities.
- Mentored new team members, guiding them through orientation processes and providing ongoing support as they acclimated to the unit.
- Established performance goals for each team member aligned with departmental objectives while taking into account individual skills and strengths.
- Managed budgets effectively, identifying cost-saving measures without compromising quality or staff morale.
Interim Director
SSC Services For Education
04.2021 - 11.2021
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Unit Director V
SSC Services For Education
04.2018 - 10.2019
- Reduced staff turnover rates by fostering a supportive work environment and providing professional development opportunities.
- Mentored new team members, guiding them through orientation processes and providing ongoing support as they acclimated to the unit.
- Established performance goals for each team member aligned with departmental objectives while taking into account individual skills and strengths.
Assistant Manager
SSC Services For Education
10.2017 - 04.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Skills
- Operations management
- Staff development
- Quality control
- Staff training
- Safety enforcement
- Staff scheduling
- Policy implementation
- Supply management
- Assignment delegation
- Time management
- Problem-solving abilities
- Reliability
Timeline
Unit Director V
SSC
05.2023 - Current
Unit Director V
SSC Services For Education
12.2021 - 05.2023
Interim Director
SSC Services For Education
04.2021 - 11.2021
Unit Director V
SSC Services For Education
04.2018 - 10.2019
Assistant Manager
SSC Services For Education
10.2017 - 04.2018
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