Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Matthew Tong

Mesa,AZ

Summary

Results-driven Inventory Manager with proven expertise at the Higley Student Store in optimizing stock levels and implementing efficient inventory tracking systems. Skilled in data analysis and customer relationship management, I successfully minimized shortages and enhanced operational accuracy, contributing to a seamless supply chain and improved service delivery. My time at Burger King has also given me customer service skills, as I interacted with people on a daily basis. Furthermore, I was also put in some stressful situations that have given me the ability to adapt on the fly to fast-paced scenarios.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Busser

Hackers Grill
Mesa, AZ
11.2024 - 12.2024
  • Cleared tables promptly after guests finished meals to enhance dining efficiency.
  • Assisted servers in delivering food and beverages to patrons, ensuring timely service.
  • Maintained cleanliness of dining area and restrooms, adhering to health and safety guidelines.
  • Restocked utensils, napkins, and condiments to guarantee availability for guests.
  • Engaged with guests to foster a welcoming atmosphere during service.
  • Bussed and reset tables in an orderly manner to prepare for new guests.
  • Wiped down and sanitized chairs, booths, and highchairs to uphold hygiene standards.
  • Ensured proper table settings before seating guests for optimal dining experience.

Inventory Manager

Higley Student Store
Gilbert, AZ
12.2021 - 05.2023
  • Junior and Senior year I was working at our school store. I was responsible for stocking, ordering, inventory, working my scheduled shifts as well as customer service towards staff and students. Cashiering and accounting for items sold during my shift.
  • Managed inventory levels to ensure stock availability and minimize shortages.
  • Implemented inventory tracking systems for improved accuracy and organization.
  • Oversaw product receiving processes to verify shipments against purchase orders.
  • Collaborated with sales team to align inventory levels with promotional activities.
  • Performed regular cycle counts to maintain accuracy of inventory records.

Team Member

Burger King
Gilbert, AZ
02.2021 - 08.2021
  • Coordinated drive-thru operations, delivering accurate food orders promptly.
  • Ensured cleanliness of workstations and dining areas for operational efficiency.
  • Performed kitchen duties, including stocking supplies and prepping food items.
  • Collaborated with colleagues to provide timely service for dine-in and drive-thru customers.
  • Addressed customer inquiries and assisted with product selections efficiently.
  • Accurately processed transactions at cash register while adhering to safety standards.
  • Facilitated quick resolution of team issues through effective communication.
  • Learned essential tasks rapidly to optimize shift performance.

Education

High School Diploma -

Higley High School
4068 E Pecos Rd, Gilbert, AZ 85295
05.2023

Skills

  • Inventory management
  • Supply chain logistics
  • Data analysis
  • Stock forecasting
  • Inventory auditing
  • Customer relationship management

Certification

Certificate of Arizona Technical Skills Standards for Marketing | Completed in the year 2022

References

References are available upon request

Timeline

Busser

Hackers Grill
11.2024 - 12.2024

Inventory Manager

Higley Student Store
12.2021 - 05.2023

Team Member

Burger King
02.2021 - 08.2021

High School Diploma -

Higley High School

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