Zoee Gutierrez
Weston,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nail Technician/Small Business Owner
BellaMiNailz Nail Studio
05.2020 - Current
- Oversee daily operations, including license updates and inspections
- Track and manage inventory, ensuring timely restocking
- Handle cash and card transactions with accuracy
- Maintain a sanitized and clean workspace
- Answer incoming calls and manage appointment schedules
- Pre-book clientele and manage social media platforms
- Update and maintain sales reports
- Provide specialized natural nail care and nail extension services
Server
Sparrow
02.2024 - 07.2024
- Prepared and served a range of alcoholic and non-alcoholic drinks
- Offered excellent customer service and upscale bottle service
- Created and served unique specialty beverages
- Maintained a tidy and organized service area
- Processed cash and card payments through the P.O.S
- Operate P.O.S System
- Regularly met and exceeded sales goals
- Stock items and kept track of inventory
Server
Seasons 52
Fort Lauderdale, FL
11.2018 - 03.2020
- Took orders from customers accurately and in a timely manner.
- Presented menus and answered questions regarding items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees to perform duties.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills and calculate totals.
Hostess/ Cocktail Waitress
Blue Martini
06.2017 - 10.2018
- Provided outstanding customer service
- Served beverages and food, offering recommendations
- Handled cash and credit card transactions
- Trained new staff members
- Maintained clean and organized service stations
- Promoted events and met daily sales targets
Cocktail Waitress/ Bartender
LevelTwo
Delray Beach, FL
09.2017 - 02.2018
- Managed multiple tables simultaneously while maintaining high-quality service.
- Completed opening and closing checklists to ensure smooth club operations.
- Coordinated with management to organize special events and promotions.
- Created and maintained a welcoming atmosphere for all guests.
- Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Checked identification of guests to verify age requirements for alcohol purchase.
Education
High School Diploma -
Olympic Heights Community High School
Boca RatonBoca Beauty Academy
Skills
- Nail artistry
- Sanitation procedures
- Luxury spa services
- Sales techniques
- Hospitality service expertise
- Strong work ethic
- High volume dining
- Shift management
- Cash handling
- Customer service
Certification
- Florida Nail Technician License
- Barbicide Certification
- COVID-19 Certification
- Miscrosoft
- Word
- Excel
Timeline
Server
Sparrow
02.2024 - 07.2024
Nail Technician/Small Business Owner
BellaMiNailz Nail Studio
05.2020 - Current
Server
Seasons 52
11.2018 - 03.2020
Cocktail Waitress/ Bartender
LevelTwo
09.2017 - 02.2018
Hostess/ Cocktail Waitress
Blue Martini
06.2017 - 10.2018
High School Diploma -
Olympic Heights Community High School
Boca Beauty Academy
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