A well dedicated/disciplined administrative clerk that held a security clearance and has an extensive background of multiple clerical duties that includes open communication with others in an office setting among peers and customers. Performed clerical and personnel security and general administrative duties, including typing and filing; prepare and route correspondence and reports: maintain records, publications, and service records; counsel personnel on administrative support for shipboard legal proceedings, and maintain shipboard legal files; conduct reporting/detaching and required attention related interviews; prepare and maintain personnel security documents and perform other related functions; and serve as office managers. Adaptable to change and accepting challenges for the purpose of reaching the common goal of consistent learning.
Received vast amounts of shipping orders and used web-based shipping software such as Shipstation and Shopify-Plus to process orders in a timely and efficient manner. Monitored/adjusted/organized orders according to type of shipping service, packaging type, total quantity, insurance on items, etc. High level of attention to detail required to ensure mistakes were not made or otherwise accurately resolved for high customer satisfaction. Conducted warehouse labor in the form of packaging orders, restocking warehouse inventory, and operating pallet jacks to ensure orders met the deadline for pickups.
Operating a company box truck ranging from 14" to 18" in size to deliver various sized packages out of town in the southeastern area. The service required daily maintenance of your truck as well as loading up that truck each morning. The required work days ranged from Monday thru Saturday with every other Saturday being optional. This is a physically demanding position with heavy lifting and carrying involved as well as following all necessary safety protocols.
Prepared and completed correspondence using associated computer software to finalize various documentation in a timely manner, ensuring 100% customer satisfaction.
- Utilized Quickbooks software for use of invoicing, payment processing, accounts receivable, and accounts payable management.
- Utilized Pipedrive software for better management of sales, and maintaining project progression.
Operating a company van to deliver over 200+ packages within a 9 to 10 hour period to various households/businesses. Some demanding physical activity was involved within 40 to 50 hours a week. Required lifting and carrying some heavy weighted items.
Receiving, organizing, and uploading award recognition documents to appropriate record
websites.
- Identified as a prime point of contact due to personal qualification and security clearance access.
- Presented a position of trust that included access to personnel records, data, and documentation pertaining to personnel. Service includes receipt, examination, and timely transmission of documents/information. In this assignment, I was accountable for compliance with privacy protection requirements associated with the collection, use,
disseminations, and maintenance of Personally Identifiable Information (PII).
Operating Register, maintaining a clean work environment, and assisting customers as needed.