MATTHEW TRABERT
Wheeling
Summary
Dynamic and detail-oriented , excelling in customer service and quality control. Adept at multitasking and organization, I effectively reduced waste through strategic inventory management while fostering a collaborative team environment. Strong communicator skilled in training and mentoring staff to enhance service efficiency.
Overview
24
24
years of professional experience
Work History
Freezer Technician Level Three
Ziegenfelder Company & Budget $aver
02.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Reviewed shipping orders for accurate fulfillment.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
- Used forklift to lift pallets and heavy items into trucks.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Food and Beverage Manager
Wheeling Island Casino
03.2006 - 12.2009
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained accurate records of employee attendance, time-off requests, and other relevant scheduling data for efficient tracking purposes.
Kitchen Manager
Perkins Restaurant & Bakery
02.2001 - 03.2005
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Education
No Degree - Social Services
West Virginia Northern Community College
Wheeling05-2026
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Quality control
- Written/Verbal communication
- Work Planning and Prioritization
Timeline
Freezer Technician Level Three
Ziegenfelder Company & Budget $aver
02.2023 - Current
Food and Beverage Manager
Wheeling Island Casino
03.2006 - 12.2009
Kitchen Manager
Perkins Restaurant & Bakery
02.2001 - 03.2005
No Degree - Social Services
West Virginia Northern Community College
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