Summary
Overview
Work History
Education
Skills
Certificates
Timeline
Generic

MATTHEW TRUE

Spokane,WA

Summary

Motivated and community-focused professional with a background in public service, strong communication skills, and a passion for protecting both people and animals. Experienced in working with diverse populations, responding to field situations with professionalism, and building trust through education and outreach. Known for being dependable, adaptable, and committed to doing meaningful work that contributes to public safety and well-being. Brings a team-oriented mindset and a willingness to keep learning and growing in every role.

Overview

8
8
years of professional experience

Work History

ASSISTANT ANIMAL PROTECTION OFFICER

SPOKANE COUNTY REGIONAL ANIMAL PROTECTION SERVICES (SCRAPS)
01.2021 - 04.2025
  • Responded to emergency calls involving injured, sick, aggressive, or stray animals and ensured public and animal safety.
  • Educated the public on proper animal care, licensing requirements, and responsible pet ownership.
  • Worked collaboratively with animal shelters, veterinarians, and rescue organizations to facilitate the placement and care of animals.

PROPERTY MANAGER

STACKS PROPERTY MANAGEMENT
01.2020 - 01.2021
  • Oversaw and communicated with contractors
  • Maintained one commercial building and one residential house
  • Knowledge in HVAC system
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

GENERAL EMPLOYEE

COPY JUNCTION
01.2019 - 01.2020
  • Tasked to design and print client documents
  • Assisted customers when checking out, mailing packages, and obtaining lost mail
  • Troubleshoot printers and computer network as needed
  • Assisted with annual inventory count
  • Maintained a clean and organized workspace, ensuring a safe and efficient work environment.

INTERN

WEST RICHLAND POLICE DEPARTMENT
01.2019 - 01.2019
  • Updated policy handbook
  • Restructured field training officer program
  • Collaborated with animal control to find owners of lost animals
  • Went on a ride-along to an active call
  • Managed donations at department fundraiser
  • Gained valuable experience working within a specific agency, applying learned concepts directly into relevant work situations.

MECHANIC

EWU AUTOSHOP
01.2018 - 01.2019
  • Managed schedule of vehicle maintenance for over 250 vehicles (regular oil changes, winter tire changes, coolant/power steering levels, etc)
  • Coordinated with vehicle distributors to obtain different parts and materials
  • Coordinated with different university department heads and their schedules to perform vehicle maintenance
  • Performed maintenance and repairs on various vehicles (golf carts, cars, busses, bulldozers)
  • Ensured the shop was up to compliance with fire and health codes by following safety and cleaning procedures (fire extinguishers, O2 alarms, waste management, etc)

TIRE SPECIALIST

LES SCHWAB TIRE CENTER
01.2017 - 01.2018
  • Assisted customers with tire purchases and quotes
  • Unload and count weekly inventory of tires and other products
  • Assisted managers with training new employees
  • Performed tire changes, inspections, and quality control
  • Educated customers on preventative maintenance techniques for their tires, resulting in fewer return visits for repairs or replacements due to improper care.

Education

Bachelor of Arts - Criminal Justice

EASTERN WASHINGTON UNIVERSITY
Cheney, WA
01.2021

Some College (No Degree) -

COLUMBIA BASIN COMMUNITY COLLEGE
Pasco, WA

High School Diploma -

HANFORD HIGH SCHOOL
Richland, WA
01.2015

Skills

  • Workplace safety
  • Threat assessment
  • Animal handling
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Excellent communication

Certificates

  • FEMA IS-393.B: Intro to Hazard Mitigation
  • FEMA IS-320: Wildfire Mitigation Basics for Mitigation Staff
  • FEMA IS-700.A: National Incident Management System (NIMS) An Introduction
  • WACA: Animal Behavior, Capture, and Restraint
  • JUSTICE CLEARINGHOUSE: Active Listening and Basic De-escalation for the Animal Welfare and Control Professional
  • JUSTICE CLEARINGHOUSE: Large-Scale Animal Cruelty Seizures: Key Considerations
  • JUSTICE CLEARINGHOUSE: Fowl Play Cockfighting History, Impact, and Future in the US and Territories
  • JUSTICE CLEARINGHOUSE: De-Escalation: Strategies, Impacts, and Implications for Criminal Justice
  • JUSTICE CLEARINGHOUSE: Dog Bites and Attacks: Cases and Trends
  • JUSTICE CLEARINGHOUSE: The Trapping of Community Cars: How Field Personnel Can Avoid Problems and Focus On Solutions

Timeline

ASSISTANT ANIMAL PROTECTION OFFICER

SPOKANE COUNTY REGIONAL ANIMAL PROTECTION SERVICES (SCRAPS)
01.2021 - 04.2025

PROPERTY MANAGER

STACKS PROPERTY MANAGEMENT
01.2020 - 01.2021

GENERAL EMPLOYEE

COPY JUNCTION
01.2019 - 01.2020

INTERN

WEST RICHLAND POLICE DEPARTMENT
01.2019 - 01.2019

MECHANIC

EWU AUTOSHOP
01.2018 - 01.2019

TIRE SPECIALIST

LES SCHWAB TIRE CENTER
01.2017 - 01.2018

Bachelor of Arts - Criminal Justice

EASTERN WASHINGTON UNIVERSITY

Some College (No Degree) -

COLUMBIA BASIN COMMUNITY COLLEGE

High School Diploma -

HANFORD HIGH SCHOOL
MATTHEW TRUE