Matthew Turner
HVAC Technician
Derry,NH
Summary
Organized HVAC Technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Current and active EPA and Gas Technician license for the State of New Hampshire. Versed background with experiences across many different job requirements.
Overview
16
16
years of professional experience
Work History
HVAC Technician
Rob Roy Mechanical
04.2020 - Current
- Worked on both home and business units for maintenance, repairs, and new installations.
- Calibrated permanent and portable environmental monitoring equipment.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Consulted with project management during group installations.
- Assisted in maintenance, repair and installation of ventilation systems.
- Kept accurate records of work activities, time, materials and faults on work orders.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Maintained comfortable environmental temperatures in city facilities.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Optimized performance by balancing systems and calibrating controls.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
Business Sales Coordinator
Comcast
03.2016 - 04.2020
- Collaborated with marketing team to develop targeted campaigns, resulting in increased lead generation.
- Managed accounts to retain existing relationships and grow share of business.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Oversaw the CRM system maintenance to improve data accuracy and information accessibility for better decision-making purposes.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Handyman Helper
Larry Ortiz
05.2013 - 03.2016
- Contributed to positive word-of-mouth referrals from satisfied customers through exceptional attention to detail in all aspects of repairs and maintenance work.
- Troubleshot various types of equipment during installation and processes.
- Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
- Followed safety protocols on job sites.
- Upheld a professional demeanor when interacting with clients leading to strong rapport building.
- Built and repaired decks, fences and sheds to improve overall appearance of homes, condominiums, and apartment complexes.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
- Completed repair jobs to restore functionality to electric and plumbing systems.
- Performed basic landscaping tasks, such as mowing, snow plowing and removal , gardening, pulling weeds, and lawn maintenance.
Intelligence Analyst
United States Marine Corps
06.2008 - 03.2011
- Developed intelligence assessments for high-level government officials.
- Improved collaboration with interagency partners by establishing clear communication channels and protocols.
- Identified potential threats by conducting thorough research on global events and trends.
- Developed analytical tools to effectively evaluate complex data sets for pattern recognition and trend forecasting.
- Assisted in creating high-level intelligence briefs for senior-level personnel.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Maximized information sharing among analysts through implementation of a centralized database system.
- Maintained subject matter expertise in assigned areas of responsibility through ongoing professional development activities.
- Enhanced team performance by leading training sessions on advanced analytical techniques and software applications.
- Used counterintelligence, human intelligence and signal intelligence techniques to thoroughly analyze data.
- Verified visitor security clearances and eligibility for access into SCIFs.
- Produced multi-source intelligence reports and products for different agency customers.
Education
No Degree - Language Arts Education
Coastal Carolina Community College
Jacksonville, NC 05.2001 -
Skills
- Problem-solving abilities
HVAC installation and maintenance
Dedicated Team Player
Professionalism
HVAC Controls
Troubleshooting expertise
Equipment Installation
Equipment Replacement
Repairs and troubleshooting
Problem-solving abilities
Timeline
HVAC Technician
Rob Roy Mechanical
04.2020 - Current
Business Sales Coordinator
Comcast
03.2016 - 04.2020
Handyman Helper
Larry Ortiz
05.2013 - 03.2016
Intelligence Analyst
United States Marine Corps
06.2008 - 03.2011
No Degree - Language Arts Education
Coastal Carolina Community College
05.2001 -