Summary
Overview
Work History
Education
Skills
Training
Timeline
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Matthew Tyre

Cybersecurity Professional
Dover,DE

Summary

As a cybersecurity graduate armed with a robust theoretical foundation and a keen analytical mindset, poised to translate in-depth knowledge of threat analysis, security architecture, and modern cybersecurity protocols into effective real-world applications. My rigorous academic training has not only equipped me with a profound understanding of cybersecurity core principles but has also fueled a fervent passion for detecting vulnerabilities and fortifying security postures. I am eager to collaborate with dynamic teams, drive the development of a security-aware culture, and pursue ongoing professional development. Actively seeking a challenging position in cybersecurity, ready to utilize my academic achievements, confront challenges head-on, and transform my theoretical acumen into actionable expertise, thereby playing a crucial role in protecting sensitive information and infrastructure from sophisticated threats.

Overview

15
15
years of professional experience
3
3
years of post-secondary education

Work History

Data Center Operations Site Engineer

Randstad Technologies
Bear, DE
08.2022 - Current
  • Proficient in resolving break/fix hardware issues, demonstrating a swift and effective approach to diagnosing and repairing critical equipment, minimizing downtime and ensuring operational efficiency
  • Adept at terminating, installing, and maintaining RJ45 cables, ensuring optimal network performance and connectivity for diverse technological environments
  • Expert in installation and maintenance of both Single Mode (SM) and Multi Mode (MM) fiber optics, ensuring high-performance connectivity and network reliability
  • Proficient in testing all cabling systems and collaboratively troubleshooting network connection issues with clients and system administrators, ensuring robust connectivity and system reliability
  • Specialized in meticulous cable management and beautification, ensuring optimal performance and an organized, visually appealing technology environment
  • Skilled in pathing and installing network connections, with a strong emphasis on thorough documentation of all work completed, ensuring network reliability and facilitating future maintenance and upgrades
  • Proficient in utilizing ServiceNow (SNOW) ticketing system to efficiently respond to incidents and manage task requests, ensuring timely resolution and exceptional service delivery
  • Collaborate with vendors to troubleshoot and repair equipment issues, while strictly enforcing adherence to all onsite policies and procedures by visitors, ensuring operational compliance and security
  • Rigorously adhere to comprehensive security and safety protocols in high-security financial environments, effectively safeguarding operational integrity, personnel, and assets
  • Expertly managed and navigated critical incidents through meticulous documentation and a calm, focused approach, preventing escalation and ensuring resolution without further complications.

Network Operations Technician

The Cloud Geeks
Dover, DE
10.2021 - 08.2022
  • Skilled in servicing clients' technical support needs using KACE Systems Management and Beyond Trust (formerly Bomgar) Remote Support tools, ensuring timely resolution of issues and high client satisfaction
  • Experienced in Ubiquiti networking solutions and SonicWall firewall setup and support, ensuring robust network security and reliable connectivity across organizational infrastructure
  • Successfully retained key client accounts by identifying and implementing cost-effective solutions, enhancing client satisfaction and loyalty through innovative problem-solving and value delivery
  • Provided crucial PCI (Payment Card Industry) compliance assistance to local businesses, ensuring adherence to security standards and protecting sensitive customer data.

Field Service Technician

Scientific Games
Dover, DE
11.2020 - 09.2021
  • Proficient in repairing, installing, and maintaining lottery terminals across various retailer locations, ensuring operational excellence and reliability for both clients and end-users
  • Provided exceptional service to retailers on behalf of the company and the Delaware Lottery Commission
  • Specialized in installing and troubleshooting a variety of network solutions to ensure seamless communication between lottery terminals and central systems
  • Demonstrated expertise in maintaining critical connectivity for operational efficiency and reliability.

Store Manager

Rent-A-Center
Smyrna, DE
07.2009 - 09.2016
  • Proficient in overseeing open accounts to ensure timely collections and manage credit risks
  • Demonstrated ability to implement and refine credit policies and procedures that reduce delinquencies and improve the financial health of the store
  • Proven track record in identifying market opportunities and driving sales strategies that resulted in substantial customer base growth
  • Skilled in leveraging customer insights and competitive analysis to develop targeted approaches that enhance market share and revenue
  • Expertise in optimizing day-to-day operations through efficient schedule management
  • Adept at prioritizing tasks, allocating resources effectively, and ensuring smooth operational flow to meet deadlines and organizational objectives
  • Dynamic leadership skills in driving team performance, setting clear goals, providing ongoing feedback and coaching, and fostering a collaborative environment that encourages innovation and high levels of performance
  • Maintained exceptional customer relations through proactive communication and personalized service
  • Ability to resolve issues promptly, build lasting relationships, and exceed customer expectations, resulting in increased loyalty and satisfaction
  • Honored with "The President's Cup" for outstanding contributions and achieving a placement within the top 70 stores organization-wide during my peak year
  • This accolade underscores my leadership in driving performance, operational excellence, and customer satisfaction at a national level.

Education

Bachelor of Science - Cybersecurity

Wilmington University
Dover
05.2017 - 05.2020

Skills

Intrusion Detection and Prevention: Proficient in the deployment and management of IDS and IPS, adept in configuring systems to accurately detect and prevent malicious activities while minimizing false positives

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Training

  • Completed an extensive suite of FedVTE courses, enriching my cybersecurity knowledge and skills applicable to a wide range of real-world scenarios. This training has further solidified my expertise in areas such as cloud computing security, incident response, network security, and advanced threat detection.
  • Federal Virtual Training Environment (FedVTE) Courses Completed:
  • Micro Learn: CISA’s Binding Operative Directive (BOD) 22-01 and the Known Exploited Vulnerabilities (KEV) catalog
  • Micro Learn: The CDM PMO speaks about CDM Enabled Threat Hunting (CETH) and the CDM Agency Dashboard
  • Cloud Computing Security
  • CMaaS Overview
  • CMaaS Technical Overview Course
  • Cyber Awareness Challenge 2019
  • Cyber Dark Arts
  • Network Security and Standards
  • Advanced Computer Forensics
  • Advanced Data Packet Analysis
  • Advanced Network Flow Analysis
  • Advanced PCAP Analysis and Signature Development (APA)
  • Micro Learn: System Security Analyst Overview
  • Micro Learn: System Security Analyst Methodology
  • Cyber Defense Analyst: Intrusion Detection Systems
  • Cyber Defense Analyst: Packet Level Analysis
  • Cyber Defense Analyst: Incident Response
  • Cyber Defense Analyst: Security Information and Event Management (SIEM)
  • Cyber Defense Analyst: Indicators of Compromise
  • Cyber Defense Analyst: Vulnerability Assessments
  • Cyber Defense Infrastructure Support Specialist: Installing, Configuring, and Troubleshooting
  • Cyber Defense Infrastructure Support Specialist: Incident Response
  • Cyber Defense Infrastructure Support Specialist: Network Access Controls
  • Cyber Defense Infrastructure Support Specialist: Network Device Hardening
  • Cyber Defense Infrastructure Support Specialist: Securing Communications
  • Cyber Defense Infrastructure Support Specialist: Securing Wifi
  • Highlights of completed trainings:
  • Cloud Computing Security: Gained comprehensive insights into securing cloud-based environments, including architecture, data security, and risk management.
  • Cyber Defense Analyst: Acquired advanced skills in intrusion detection, packet level analysis, incident response, and the use of SIEM technology to monitor and secure networks.
  • Incident Response: Developed proficiency in preparing for and managing cybersecurity incidents, emphasizing rapid identification, containment, and remediation.
  • Advanced Network Flow Analysis & Packet Analysis: Mastered techniques for analyzing data packets and network flows to detect, investigate, and mitigate potential threats.
  • Vulnerability Assessments: Learned methodologies for conducting thorough vulnerability assessments to identify and address security weaknesses before they can be exploited by attackers.

Timeline

Data Center Operations Site Engineer

Randstad Technologies
08.2022 - Current

Network Operations Technician

The Cloud Geeks
10.2021 - 08.2022

Field Service Technician

Scientific Games
11.2020 - 09.2021

Bachelor of Science - Cybersecurity

Wilmington University
05.2017 - 05.2020

Store Manager

Rent-A-Center
07.2009 - 09.2016
Matthew TyreCybersecurity Professional