Matthew Tyre
Cybersecurity Professional
Dover,DE
Summary
As a cybersecurity graduate armed with a robust theoretical foundation and a keen analytical mindset, poised to translate in-depth knowledge of threat analysis, security architecture, and modern cybersecurity protocols into effective real-world applications. My rigorous academic training has not only equipped me with a profound understanding of cybersecurity core principles but has also fueled a fervent passion for detecting vulnerabilities and fortifying security postures. I am eager to collaborate with dynamic teams, drive the development of a security-aware culture, and pursue ongoing professional development. Actively seeking a challenging position in cybersecurity, ready to utilize my academic achievements, confront challenges head-on, and transform my theoretical acumen into actionable expertise, thereby playing a crucial role in protecting sensitive information and infrastructure from sophisticated threats.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Data Center Operations Site Engineer
Randstad Technologies
Bear, DE
08.2022 - Current
- Proficient in resolving break/fix hardware issues, demonstrating a swift and effective approach to diagnosing and repairing critical equipment, minimizing downtime and ensuring operational efficiency
- Adept at terminating, installing, and maintaining RJ45 cables, ensuring optimal network performance and connectivity for diverse technological environments
- Expert in installation and maintenance of both Single Mode (SM) and Multi Mode (MM) fiber optics, ensuring high-performance connectivity and network reliability
- Proficient in testing all cabling systems and collaboratively troubleshooting network connection issues with clients and system administrators, ensuring robust connectivity and system reliability
- Specialized in meticulous cable management and beautification, ensuring optimal performance and an organized, visually appealing technology environment
- Skilled in pathing and installing network connections, with a strong emphasis on thorough documentation of all work completed, ensuring network reliability and facilitating future maintenance and upgrades
- Proficient in utilizing ServiceNow (SNOW) ticketing system to efficiently respond to incidents and manage task requests, ensuring timely resolution and exceptional service delivery
- Collaborate with vendors to troubleshoot and repair equipment issues, while strictly enforcing adherence to all onsite policies and procedures by visitors, ensuring operational compliance and security
- Rigorously adhere to comprehensive security and safety protocols in high-security financial environments, effectively safeguarding operational integrity, personnel, and assets
- Expertly managed and navigated critical incidents through meticulous documentation and a calm, focused approach, preventing escalation and ensuring resolution without further complications.
Network Operations Technician
The Cloud Geeks
Dover, DE
10.2021 - 08.2022
- Skilled in servicing clients' technical support needs using KACE Systems Management and Beyond Trust (formerly Bomgar) Remote Support tools, ensuring timely resolution of issues and high client satisfaction
- Experienced in Ubiquiti networking solutions and SonicWall firewall setup and support, ensuring robust network security and reliable connectivity across organizational infrastructure
- Successfully retained key client accounts by identifying and implementing cost-effective solutions, enhancing client satisfaction and loyalty through innovative problem-solving and value delivery
- Provided crucial PCI (Payment Card Industry) compliance assistance to local businesses, ensuring adherence to security standards and protecting sensitive customer data.
Field Service Technician
Scientific Games
Dover, DE
11.2020 - 09.2021
- Proficient in repairing, installing, and maintaining lottery terminals across various retailer locations, ensuring operational excellence and reliability for both clients and end-users
- Provided exceptional service to retailers on behalf of the company and the Delaware Lottery Commission
- Specialized in installing and troubleshooting a variety of network solutions to ensure seamless communication between lottery terminals and central systems
- Demonstrated expertise in maintaining critical connectivity for operational efficiency and reliability.
Store Manager
Rent-A-Center
Smyrna, DE
07.2009 - 09.2016
- Proficient in overseeing open accounts to ensure timely collections and manage credit risks
- Demonstrated ability to implement and refine credit policies and procedures that reduce delinquencies and improve the financial health of the store
- Proven track record in identifying market opportunities and driving sales strategies that resulted in substantial customer base growth
- Skilled in leveraging customer insights and competitive analysis to develop targeted approaches that enhance market share and revenue
- Expertise in optimizing day-to-day operations through efficient schedule management
- Adept at prioritizing tasks, allocating resources effectively, and ensuring smooth operational flow to meet deadlines and organizational objectives
- Dynamic leadership skills in driving team performance, setting clear goals, providing ongoing feedback and coaching, and fostering a collaborative environment that encourages innovation and high levels of performance
- Maintained exceptional customer relations through proactive communication and personalized service
- Ability to resolve issues promptly, build lasting relationships, and exceed customer expectations, resulting in increased loyalty and satisfaction
- Honored with "The President's Cup" for outstanding contributions and achieving a placement within the top 70 stores organization-wide during my peak year
- This accolade underscores my leadership in driving performance, operational excellence, and customer satisfaction at a national level.
Education
Bachelor of Science - Cybersecurity
Wilmington University
Dover 05.2017 - 05.2020
Skills
Intrusion Detection and Prevention: Proficient in the deployment and management of IDS and IPS, adept in configuring systems to accurately detect and prevent malicious activities while minimizing false positives
Detail-Oriented: Possess a keen eye for detail, ensuring accuracy and efficiency in all tasks
Creative Problem Solving: Not afraid to challenge the status quo and propose alternative ideas and innovative solutions to improve processes, despite resistance
Develop Structured Frameworks: Ability to design logical and efficient processes to achieve specific goals
Impart Knowledge Effectively: Proficient in training in individual or group settings the importance, meaning, and how to follow policies and procedures
Technical Skills:
Packet Analysis: Trained to utilize both theoretical knowledge and practical experience to scrutinize data packets for security threats and anomalies
Intrusion Detection and Prevention : Proficient in the deployment and management of IDS and IPS, adept in configuring systems to accurately detect and prevent malicious activities while minimizing false positives
Intrusion Detection and Prevention: Proficient in the deployment and management of IDS and IPS, adept in configuring systems to accurately detect and prevent malicious activities while minimizing false positives
Training
- Completed an extensive suite of FedVTE courses, enriching my cybersecurity knowledge and skills applicable to a wide range of real-world scenarios. This training has further solidified my expertise in areas such as cloud computing security, incident response, network security, and advanced threat detection.
- Federal Virtual Training Environment (FedVTE) Courses Completed:
- Micro Learn: CISA’s Binding Operative Directive (BOD) 22-01 and the Known Exploited Vulnerabilities (KEV) catalog
- Micro Learn: The CDM PMO speaks about CDM Enabled Threat Hunting (CETH) and the CDM Agency Dashboard
- Cloud Computing Security
- CMaaS Overview
- CMaaS Technical Overview Course
- Cyber Awareness Challenge 2019
- Cyber Dark Arts
- Network Security and Standards
- Advanced Computer Forensics
- Advanced Data Packet Analysis
- Advanced Network Flow Analysis
- Advanced PCAP Analysis and Signature Development (APA)
- Micro Learn: System Security Analyst Overview
- Micro Learn: System Security Analyst Methodology
- Cyber Defense Analyst: Intrusion Detection Systems
- Cyber Defense Analyst: Packet Level Analysis
- Cyber Defense Analyst: Incident Response
- Cyber Defense Analyst: Security Information and Event Management (SIEM)
- Cyber Defense Analyst: Indicators of Compromise
- Cyber Defense Analyst: Vulnerability Assessments
- Cyber Defense Infrastructure Support Specialist: Installing, Configuring, and Troubleshooting
- Cyber Defense Infrastructure Support Specialist: Incident Response
- Cyber Defense Infrastructure Support Specialist: Network Access Controls
- Cyber Defense Infrastructure Support Specialist: Network Device Hardening
- Cyber Defense Infrastructure Support Specialist: Securing Communications
- Cyber Defense Infrastructure Support Specialist: Securing Wifi
- Highlights of completed trainings:
- Cloud Computing Security: Gained comprehensive insights into securing cloud-based environments, including architecture, data security, and risk management.
- Cyber Defense Analyst: Acquired advanced skills in intrusion detection, packet level analysis, incident response, and the use of SIEM technology to monitor and secure networks.
- Incident Response: Developed proficiency in preparing for and managing cybersecurity incidents, emphasizing rapid identification, containment, and remediation.
- Advanced Network Flow Analysis & Packet Analysis: Mastered techniques for analyzing data packets and network flows to detect, investigate, and mitigate potential threats.
- Vulnerability Assessments: Learned methodologies for conducting thorough vulnerability assessments to identify and address security weaknesses before they can be exploited by attackers.
Timeline
Data Center Operations Site Engineer
Randstad Technologies
08.2022 - Current
Network Operations Technician
The Cloud Geeks
10.2021 - 08.2022
Field Service Technician
Scientific Games
11.2020 - 09.2021
Bachelor of Science - Cybersecurity
Wilmington University
05.2017 - 05.2020
Store Manager
Rent-A-Center
07.2009 - 09.2016