Matthew Ulrich
Saint Clair Shores,MI
Summary
Driven business professional looking for opportunities in Account Management & Marketing. Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise.
Overview
9
9
years of professional experience
Work History
Account Manager
TI Fluid Systems
2023.10 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Cost Estimator
TI Fluid Systems
2018.01 - Current
- Traveled internationally to learn the manufacturing processes used to create our products
- Responsible for estimating programs for major OEM's that grossed upwards of $50 million USD
- Analyzed financial reports to ensure 100% accuracy before sending to commercial and finance teams.
Account Management Intern
MeridianRx
2017.05 - 2017.08
- Implemented lead generation emails that are periodically sent to 2400+ prospective clients
- Supported the development of a brand name and logo for MeridianRx's cost savings program
- Researched prospective clients and identified a contact list of 150 potential trade customers.
Student Fundraiser
CMU Annual Giving Department
2015.09 - 2017.05
- Solicited alumni for various scholarships, campus projects, and alumni outings
- Individually raised over $20,000 on behalf of the Alumni Association from 2015 to 2017
- Achieved a donor success rate over 40%, which ranked in top 10 among fundraising team.
Education
Bachelor of Science - Business Administration
Central Michigan University
Mount Pleasant, Michigan12.2017
Skills
- Effective Time Management
- Ability to Work in a Team
- Interpersonal Communication
- Microsoft Office
- Marketing
- Account Management
- Customer Relationships
Details
24505 Ursuline, Saint Clair Shores, Michigan, 48080, United States, (586) 945-2728, ulric1mc@gmail.com, 07/06/95
Personal Information
Title: B U S I N E S S P R O F E S S I O N A L
References
References available upon request
Hobbies and Interests
- Golfing
- Exercising
- Playing Tennis
Timeline
Account Manager
TI Fluid Systems
2023.10 - Current
Cost Estimator
TI Fluid Systems
2018.01 - Current
Account Management Intern
MeridianRx
2017.05 - 2017.08
Student Fundraiser
CMU Annual Giving Department
2015.09 - 2017.05
Bachelor of Science - Business Administration
Central Michigan University
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