Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Valleau

Yuma,AZ

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

29
29
years of professional experience

Work History

Store Manager

Greasemonkeyintl
Yuma, AZ
08.2022 - 12.2023
  • Resolved customer complaints in a timely manner.
  • Updated POS system with new products and promotional offers.
  • Maintained accurate records of employee performance reviews.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Ensured compliance with safety regulations and company policies.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Managed daily banking activities such as deposits and withdrawals.

Sales Associate

Mor For Less
Yuma, AZ
08.2019 - 08.2020
  • Processed transactions using a point-of-sale system.
  • Tracked sales performance metrics to identify trends in market place.
  • Handled customer complaints in a professional manner.
  • Demonstrated product features and benefits for customers' needs.
  • Attended weekly team meetings to review performance goals and objectives.

Store Manager

Mavis Tire
Nanuet, NY
09.2008 - 02.2019
  • Resolved customer complaints in a timely manner.
  • Updated POS system with new products and promotional offers.
  • Planned special promotions or discounts based on market trends.
  • Maintained accurate records of employee performance reviews.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

Store Manager

Sears
Kingston, NY
09.1994 - 09.2008
  • Resolved customer complaints in a timely manner.
  • Planned special promotions or discounts based on market trends.
  • Updated POS system with new products and promotional offers.
  • Maintained accurate records of employee performance reviews.
  • Monitored inventory levels and placed orders to restock shelves.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Developed relationships with suppliers to negotiate better prices.
  • Created weekly work schedules for store personnel.
  • Performed regular price checks to ensure competitive pricing.
  • Recruited, trained and supervised new employees.

Education

High School Diploma -

Pine Bush High School
Pine Bush, NY
06-1997

Skills

  • Customer Service Management
  • Budget Administration
  • Employee Training
  • Payroll Management
  • Project Management
  • Revenue Generation
  • Talent Recruitment
  • Shift Scheduling

Timeline

Store Manager

Greasemonkeyintl
08.2022 - 12.2023

Sales Associate

Mor For Less
08.2019 - 08.2020

Store Manager

Mavis Tire
09.2008 - 02.2019

Store Manager

Sears
09.1994 - 09.2008

High School Diploma -

Pine Bush High School

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Matthew Valleau