Matthew Van Tassell
Summary
Driven culinary and management professional with a proven track record at The Hut Food Truck, enhancing customer satisfaction and streamlining operations for efficiency. Excelled in staff training and financial management, achieving top 3% in food cost control at Macaroni Grill. Skilled in MS Word, Excel, and various POS systems, demonstrating excellent customer service and culinary expertise.
Overview
12
12
years of professional experience
Work History
Owner /Operator
The Hut Food Truck
03.2021 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Implemented effective financial management practices, improving cash flow and profitability.
Culinary Manage/ GM
Macaroni Grill
03.2018 - 03.2020
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Fostered a positive work environment to improve team morale and productivity levels.
- Reduced costs with thorough budget analysis and strategic financial planning.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Top 3% of company with food costs
- Maintain labor cost.
- Executed new menu changes, and roll outs.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Kitchen Manager/ AGM
Applebee's Grill + Bar
05.2016 - 02.2018
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Maintain liquor sales and inventory for restaurant and monitored restaurant operations.
- Staff supervision of 45 employees that included hiring, training , and orientation.
- Responsible for controlling bar, food, labor costs, and P& L
- Help coordinate new menu roll out with management and staff.
Restaurant Manager
L & J Cafe
05.2012 - 02.2016
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Responsible for all manager duties in restaurant including front -of house , bar, and kitchen.
- Supervised 104 employees with sales over 5.5 million a year.
- Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
Education
No Degree - Life Ambulance EMT Basic Program
El Paso Community College
El Paso, TX01.2012
No Degree - Welding
El Paso Community College
El Paso, TX06.2008
High School Diploma -
Anthony High School
Anthony, TX05.1999
Skills
Excellent Customer Service Skills
Great Culinary skills to work in a high volume kitchen
Proficient in MS Word, Excel
Familiar with various Point of Sale Systems (POS) including Digital Dinning , NCR, MICROS , OSCAR, ALOHA, KDS, FOCUS,
Additional Information
References
Ruben Salcido
915-261-8015
Guillermo De La Rosa
915-731-3512
David Lara
575-621-1383
Timeline
Owner /Operator
The Hut Food Truck
03.2021 - Current
Culinary Manage/ GM
Macaroni Grill
03.2018 - 03.2020
Kitchen Manager/ AGM
Applebee's Grill + Bar
05.2016 - 02.2018
Restaurant Manager
L & J Cafe
05.2012 - 02.2016
No Degree - Life Ambulance EMT Basic Program
El Paso Community College
No Degree - Welding
El Paso Community College
High School Diploma -
Anthony High School
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