Matthew Vargas
Pawtucket
Summary
Dedicated Assistant Manager with experience supporting daily retail operations, leading teams, and delivering excellent customer service. Skilled in staff supervision, sales performance, inventory management, and problem-solving, with a strong ability to motivate teams and maintain store standards.
Overview
10
10
years of professional experience
Work History
Area Team Leader
Ocean State Job Lot
09.2023 - Current
- Ensured compliance with company policies through effective team leadership.
- Enhanced onboarding processes by training new employees on best practices.
- Conducted audits to maintain safety regulations and operational compliance.
- Streamlined scheduling based on peak hours and operational demands.
- Facilitated career development by identifying growth opportunities for team members.
Area Supervisor
Ocean State Job Lot
10.2022 - 09.2023
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance productivity and efficiency.
- Facilitated communication between departments to ensure alignment on objectives.
- Provided ongoing coaching to staff members, promoting skill development and career progression.
Receiving Lead
Ocean State Job Lot
03.2019 - 10.2021
- Achieved accurate inventory management through effective receiving operations oversight.
- Redesigned storage layout, optimizing warehouse organization and maximizing space utilization.
- Trained team members on safe handling and storage of incoming goods.
- Implemented quality control measures, ensuring high standards in product receiving processes.
Sales Floor Supervisor
Toys ‘R’ Us
06.2016 - 06.2018
- Ensured efficient workflow and visual standards on the sales floor.
- Enhanced customer experiences by assisting with product selection and returns.
- Managed escalated customer concerns to promote satisfaction and loyalty.
- Maintained a secure store environment by enforcing safety and company policies.
Education
Associate's Degree - General Studies
Bristol Community College
Fall River, MA12-2015
Skills
- Team Leadership/ Staff Development
- Customer Service/ Conflict Resolution
- Inventory Management/ Merchandising
- Store Operations/ Open and Closing Procedures
- Sales Performance
- Teamwork and collaboration
Timeline
Area Team Leader
Ocean State Job Lot
09.2023 - Current
Area Supervisor
Ocean State Job Lot
10.2022 - 09.2023
Receiving Lead
Ocean State Job Lot
03.2019 - 10.2021
Sales Floor Supervisor
Toys ‘R’ Us
06.2016 - 06.2018
Associate's Degree - General Studies
Bristol Community College