Matthew Vaughn
Los Angeles,CA
Overview
6
6
years of professional experience
Work History
Community Service Officer
Police Department, UC Riverside
08.2023 - Current
- Conduct regular patrols of university grounds and buildings to ensure safety and security
- Promptly reporting incidents of suspicious activity to law enforcement
- Provide support during emergencies, including medical emergencies, evacuations, and other critical situations
- Assessed trainee performance through detailed reports and evaluations, identifying strengths and areas for improvement
Barista/ Barista Trainer
Starbucks, Burbank CA
08.2019 - 09.2022
- Demonstrating excellent standard customer service
- Conducted comprehensive training sessions for new baristas, focusing on drink preparation, customer service, and store policies
- Worked in a fast-paced environment where accuracy and precision were as critical as customer support and connection
Party Host
Altitude Trampoline Park, Nashville, TN
01.2018 - 07.2018
- Organized and prepared rooms according to package and guest specifications
- Supervise children and adhere to all facility regulations
- Retrieve and serve food and beverages
- Worked well with staff to ensure party expectations were met and exceeded
Education
Bachelor of Science - Business Administration, Information Systems Emphasis
University of California (UC) Riverside
Riverside, CA06.2024
Skills
- SQL
- Microsoft Excel
- Tableau
- Project Management
- Customer Service
- Conflict Resolution
Leadership Experience
- Field Training Officer
Mentored and evaluated trainees through real-life scenarios, providing constructive feedback and guidance to ensure their development into competent officers.
- Leadership Consulting Project, UCR
Conducted in-depth analysis of a real-life leadership challenge, identifying key issues and opportunities for improvement within the context of the organization and leadership environment.
- Transfer Student Mentor, Black Student Union, UCR
Guided new transfer students through their transition to university life, providing personalized support and resources to help them acclimate successfully.
Accomplishments
Organizational Behavior Case Competition Winner
Community A.L.E.R.T. 29th Annual Youth Award
Timeline
Community Service Officer
Police Department, UC Riverside
08.2023 - Current
Barista/ Barista Trainer
Starbucks, Burbank CA
08.2019 - 09.2022
Party Host
Altitude Trampoline Park, Nashville, TN
01.2018 - 07.2018
Bachelor of Science - Business Administration, Information Systems Emphasis
University of California (UC) Riverside