Matthew Vela
Zion,IL
Summary
Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
Overview
4
4
years of professional experience
Work History
Administrator
United States Marine Corps
Camp Pendleton South, CA
05.2020 - 05.2024
- Answered incoming calls and responded to customer inquiries.
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Provided general administrative support to staff members.
- Prepared reports on various projects for management review.
- Updated databases with new employee information, job changes and terminations.
- Performed data entry tasks into computer databases from paper documents.
- Developed spreadsheets to track project progress, budgets and other related data.
- Processed payroll information according to established guidelines.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Conducted research on requested topics using reliable sources.
- Compiled statistical data from a variety of sources for analysis purposes.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Designed forms and templates to streamline workflow processes within the organization.
- Responded promptly to customer complaints in a professional manner.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Improved office organization by developing filing system and customer database protocols.
- Researched and developed administrative policies, procedures and guidelines to facilitate operations.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Monitored operations and reviewed records and metrics to understand company performance.
- Set specific goals for projects to measure progress and evaluate end results.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Audited company's legal documents to verify compliant policies and procedures.
- Monitored delivery status to ensure timely deliveries were made on schedule.
- Coordinated with vendors, carriers, and customers to manage freight costs and transit times.
- Maintained accurate records of incoming and outgoing flights.
- Organized special events such as company parties or trips for employees.
- Created presentations using Microsoft PowerPoint for senior management team members.
- Checked office stock to determine supply levels and maintain inventory.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Education
High School Diploma -
Zion Benton Township High School
Zion, IL01-2020
Skills
- Employee Supervision
- Policy writing
- Program Oversight
- Travel Coordination
- Information Management
- Staff Management
- Financial Oversight
- Events Coordination
- Multi-Line Phone Systems
Timeline
Administrator
United States Marine Corps
05.2020 - 05.2024
High School Diploma -
Zion Benton Township High School