Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Matthew Velardocchia

Seabrook

Summary

Customer-focused Sales Associate with extensive experience in retail environments. Demonstrates strong organizational and time management skills. Consistently delivers exceptional guest experiences through welcoming interactions and in-depth product knowledge.

Overview

12
12
years of professional experience

Work History

Sales Consultant

McGee Toyota
Epping
12.2024 - 07.2025
  • Built valuable customer relationships by delivering superior service experiences.
  • Organized test drives for potential buyers, focusing on significant vehicle features.
  • Responded to inquiries regarding vehicle selection, specifications, and financing terms.
  • Worked collaboratively with other departments to optimize workflow efficiency.
  • Completed transactions accurately using dealership management software tools.
  • Advised clients on extended warranty options and insurance coverage.
  • Presented detailed product benefits and features to inform customer choices.
  • Promptly addressed customer complaints to maintain excellent service standards.

Manager of Operations

Flowers By Marianne
Hampton Falls
01.2016 - 12.2024
  • Facilitated customer selection of floral arrangements for weddings, funerals, and birthdays.
  • Processed cash and credit transactions with accuracy and efficiency at point of sale.
  • Managed store operations, including opening/closing duties and inventory replenishment.
  • Coordinated with vendors to ensure availability of fresh flowers and necessary supplies.
  • Executed administrative tasks, including filing paperwork and updating customer database.
  • Prepared floral orders based on customer specifications from consultations and phone inquiries.

Sales Consultant

Honda Gallery
Reading
08.2013 - 01.2015
  • Arranged test drives for potential buyers, highlighting key vehicle features during demonstrations.
  • Answered customer inquiries concerning vehicle availability, specifications, and financing options.
  • Processed transactions swiftly and accurately using dealership software systems.
  • Provided detailed product information, features, and benefits to enhance customer understanding.
  • Conducted follow-up calls to assess customer satisfaction post-purchase or service visit.
  • Greeted customers to identify automotive needs and offer tailored solutions.
  • Prepared sales contracts and necessary paperwork for vehicle purchases efficiently.

Education

High School Diploma -

Triton Regional High
Byfield, MA
06-2012

Skills

  • Relationship management
  • Presentation skills
  • Communication effectiveness
  • Pressure resilience
  • Negotiation expertise
  • Client service

References

References available upon request.

Timeline

Sales Consultant

McGee Toyota
12.2024 - 07.2025

Manager of Operations

Flowers By Marianne
01.2016 - 12.2024

Sales Consultant

Honda Gallery
08.2013 - 01.2015

High School Diploma -

Triton Regional High

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