Matthew Vu
Fishers,IN
Summary
Dynamic leader with a proven track record at Art Nails, enhancing workplace safety and health management by 15%. Skilled in bilingual communication and adept at using financial software, I excel in team oversight and adaptability. Demonstrated success in improving workflow efficiency and providing critical care coordination.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager of Health Safety
Art Nails
Indianapolis, IN
11.2024 - Current
- Ensure workplace safety among employees and clients.
- Addressing health concerns on a week-to-week basis.
- Increased workplace safety and health management by 15%.
- Provided translation to customers.
Customer Service Representative
Focus Nails 1
Noblesville, IN
05.2024 - 11.2024
- Provided language translation between staff and clients.
- Provided client comfort.
- Used Financial Software.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered customer inquiries via phone, email, and chat.
Team Lead
SMC North America
Noblesville, IN
07.2021 - 07.2023
- Led a team of high school students.
- Learn and used ERP Software.
- Ensured product shipment quality and work quality.
- Increased workflow and efficiency by 7%
Education
Bachelor of Science - Health Sciences
Butler University
Indianapolis, IN05-2027
Skills
- Team oversight
- Communication skills
- Bilingual
- Care coordination
- Medical terminology
- Heartsaver first aid CPR AED
- Adaptability
Languages
Spanish
Elementary
Vietnamese
Professional
Certification
- First Aid and CPR Certified
Timeline
General Manager of Health Safety
Art Nails
11.2024 - Current
Customer Service Representative
Focus Nails 1
05.2024 - 11.2024
Team Lead
SMC North America
07.2021 - 07.2023
Bachelor of Science - Health Sciences
Butler University
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