Matthew Wahl

• Exhibited strong collaboration capabilities with production teams.
• Kept work areas clean, neat and organized for optimal productivity and worker safety.
• Packed and unpacked items, checking breakables before stocking on shelves.
• Stocked shelves, racks, and bins with new or transferred merchandise.
• Increased efficiency through carefully planned workflow.
• Staged merchandise for easy movement to storage locations or straight to sales floor for restocking.
• Helped manage smooth processing of incoming merchandise with proper downstacking techniques to minimize unloading time.
• Recovered products from multiple departments and returned to correct sales floor locations.
• Coordinated well-organized restocking to present attractive, full shelves for customers.
• Assisted customers with locating items on sales floor and in backroom storage areas.
• Utilized problem solving techniques when resolving customer complaints or issues in a timely manner.

Managed a store with 100+ employees and led all store processes and drove a culture within the store that led to the whole store being guest obsessed daily to delivering joy to the guest. Ensured all team members were properly trained and staffed in all areas of the store. Managed payroll and also developed and mentored leaders in the store to further grow their roles. The store saw an increase of up to 30% in sales from the year previously and was always guest ready and brand from open to close each day to to deliver joy to the guest. Managed specialty sales and the guest serviced and HR teams as well. Led the store in developing and coaching and teaching and training in all store processes and team members and leaders in the store to help everyone grow more within their roles to exceed guest expectations in delivering joy to the guest daily. Strong team building and coaching and communication skills to further develop talent.

• Managed a team of 50+ team members in the guest service/salesfloor/ and grocery department. Drove and led teams to be guest obsessed at the front end of the store ensuring the service department was fully trained and staffed from open to close to efficiently serve the guest. This was also the same for the salesfloor and grocery department, drove and led these teams to also be fully staffed and trained to ensure the store was fully instock and guest ready at all times.

• Managed a team of 50+ team members to ensure the daily logistics processes were completed daily. Also drove and led a team culture to make business decisions that was in the interest of the guest which led to increased store sales. Ensured all team members were trained and understood their role in the daily processes. Also managed and led the ship from store team who completed and fulfilled daily online orders from Target.com. The logistics process was an overnight and dayside process in this store and I was able to manage both processes so the store met target metrics while also being ready for the guest at all times throughout the day. This store was a back to college store and saw increased traffic and freight for 3 months of the year and was also able to manage and lead teams to ensure we were staffed and trained for off sight storage containers to store extra inventory to further drive sales when the foot traffic was increased. This was the companies top back to school store store in sales while I was in this role.

• Managed 20+ team members in ensuring the inventory of the store was all accounted for on a daily basis and that all product that was empty on the shelves was being ordered or that a plan was in place for merchandising those areas. Also led a ship from store team to fulfill all online orders from Target.com were processed correctly to be able to ship the orders out to the guest. Taught, trained , staffed and coached all team members to further grow in their roles to maintain daily excellence in standards and expectations.

• • Ability to maintain proper product assortment, merchandising and inventory control
  • Ability to recruit, hire, develop, mentor and motivate Logistics Team Members
  • Proven record of achieving required sales, margin, expense and labor targets
  • Strong cognitive skills, problem analysis, decision making, financial and quantitative analysis
  • Lead a team that delivers a strong guest focused culture that exceeds guest expectations every time.
  • Ensures Logistic processes are executed to Target's standards.
  • Quickly, safely and accurately load and unload merchandise.
  • Monitor back room equipment.
  • Coach and evaluate team member performance.
  • Lead a team that embraces a friendly, positive, and helpful team oriented environment.
  • Cross train a team for all areas in the store, ensuring consistent friendly guest service.

• Provided training to new team members on proper use of machines, tools, and safety protocols.
• Collaborated with other departments to ensure smooth transitions between stages of the flow process.
• Monitored inventory levels to ensure sufficient supplies were available for production runs.
• Communicated effectively with teammates throughout each shift in order to maintain a cohesive work environment.
• Unloaded freight upon arrival and stocked in correct warehouse location.
• Unloaded products and stocked shelves to resupply new merchandise and items.
• Assessed frozen and refrigerated items and disposed of products that had exceeded expiration dates.
• Established routines and workflows to drive efficiency and productivity.
• Prioritized customer needs to promote high level of service.
• Assisted guests by answering questions and solving issues.
• Enforced business culture of ethical conduct, compliance and safety to protect guests and employees.
• Drove sales growth through exceptional guest interactions and cross-selling techniques.
• Learned new tasks by cross training and working in other store areas, enabling better understanding of business workflows.
• Stocked shelves, racks, and bins with new or transferred merchandise.