Matthew Walkup
Chula Vista,CA
Summary
Resourceful candidate eager to utilize technical and mechanical skills. Adept at identifying and solving problems with good understanding of electrical systems, troubleshooting and repair. Flexible and adaptable with physical stamina to work in demanding environments.
Overview
19
19
years of professional experience
Work History
Claims Adjuster
Amtrust Group
01.2022 - Current
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Mentored junior adjusters on best practices and industry regulations, contributing to their professional growth and development.
- Attended industry conferences and workshops to stay current on trends and developments within the field of claims adjusting.
- Identified potential fraud indicators early in the investigation process, protecting company assets from potential losses due to fraudulent activity.
Clerical Supervisor
Amtrust Group
04.2021 - 01.2022
- Enhanced team productivity by delegating tasks, setting priorities, and monitoring progress.
- Reduced errors in document processing by implementing thorough quality control checks.
- Increased department efficiency with the introduction of new software programs for data management and reporting.
Claims Assistant
Amtrust Group
09.2016 - 04.2021
- Enhanced claims processing efficiency by streamlining workflows and optimizing data entry procedures.
- Ensured compliance with company policies and industry regulations through meticulous documentation of claim files.
- Collaborated with team members to expedite high-priority claims for faster resolution and improved client relations.
Internet Marketing Consultant
Z57
04.2016 - 08.2016
- Stayed current on industry trends and best practices through continuous professional development efforts, applying new knowledge to benefit clients'' goals.
- Educated clients about the importance of digital marketing techniques for their businesses'' growth, fostering long-term relationships as trusted consultants.
- Optimized client websites for mobile devices using responsive design principles, resulting in improved user experience and accessibility.
Assistant Security Manager
US Navy
01.2013 - 07.2014
- Enhanced overall security by implementing effective safety measures and policies.
- Reduced risk of security breaches by conducting thorough investigations and reporting findings to management.
- Developed strong relationships with management, employees, and vendors to foster a culture of shared responsibility for security matters.
Battalion Radio Chief
US Navy
02.2011 - 12.2012
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Hospital Corpsman Third Class
US Navy
04.2009 - 02.2011
- Enhanced patient care by providing thorough assessments and administering appropriate treatments.
- Contributed to the improvement of clinic procedures, resulting in increased efficiency and quality of care.
- Assisted in surgical procedures, maintaining a sterile environment and adhering to strict safety protocols.
- Conducted routine inspections of medical equipment, ensuring proper functionality for safe use.
Level 3 Associate
In-N-Out Burger
07.2008 - 04.2009
- Improved customer satisfaction by maintaining a clean and efficient fry station.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Reduced food waste, closely monitoring product usage and inventory levels.
Barista
Cutters Point Coffee
04.2007 - 06.2008
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Cashier
REI
04.2006 - 03.2007
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Fry Cook
In-N-Out Burger
06.2005 - 03.2006
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
- Maintained strict adherence to food safety standards, ensuring proper handling and storage of ingredients.
- Delivered consistent flavor profiles by closely following established recipes and seasoning guidelines.
Education
Certificate of Completion - Electrical
Summit College
El Cajon, CA09.2024
Bachelor of Science - Organizational Leadership
Azusa Pacific University
San Diego03.2016
Skills
- CCC Reports
- Claims Processing
- Casualty and Property Loss
- Risk Assessment
- Policy Investigations
- Insurance Policy Coverage Knowledge
- Best Practices Implementation
- Texas All Lines Claims Adjuster License
- Highly Motivated
- Regulatory Compliance
- Advanced Computer Skills
- Claims Investigation
Timeline
Claims Adjuster
Amtrust Group
01.2022 - Current
Clerical Supervisor
Amtrust Group
04.2021 - 01.2022
Claims Assistant
Amtrust Group
09.2016 - 04.2021
Internet Marketing Consultant
Z57
04.2016 - 08.2016
Assistant Security Manager
US Navy
01.2013 - 07.2014
Battalion Radio Chief
US Navy
02.2011 - 12.2012
Hospital Corpsman Third Class
US Navy
04.2009 - 02.2011
Level 3 Associate
In-N-Out Burger
07.2008 - 04.2009
Barista
Cutters Point Coffee
04.2007 - 06.2008
Cashier
REI
04.2006 - 03.2007
Fry Cook
In-N-Out Burger
06.2005 - 03.2006
Certificate of Completion - Electrical
Summit College
Bachelor of Science - Organizational Leadership
Azusa Pacific University
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