Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Warnell

Plant City,FL

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Supervisor

Modwash
09.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Busser

Freds Market
06.2022 - 07.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Trained new staff in bussing and cleaning procedures.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
  • Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
  • Assisted with bussing tables and cleaning up spills.
  • Arranged tables and chairs for special occasions and events.
  • Provided attentive service and proactively assessed guest needs.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Greeted customers and provided menus upon arrival to dining room.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored dining room inventory and replenished as necessary.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Assisted customers with carry-out service.
  • Established rapport with customers by providing friendly and attentive service.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Processed payments for orders and provided customers with change.

Usher

Premiere Cinema Corp.
02.2022 - 05.2022
  • Directed ticket holders to seats and facility locations.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Maintained updated knowledge of event information to provide guests with accurate details.
  • Maintained clean and organized venue to create pleasant experience for guests.
  • Monitored events to identify potential problems and minimize disruptions.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Reported maintenance or equipment issues for fast resolution to minimize downtime.
  • Maintained professional demeanor to represent venue and create positive impression.
  • Sold admission, processed payments, and issued tickets.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.
  • Monitored guests for compliance with safety and security protocols, raising any issue with security.
  • Reviewed tickets for authenticity and applicability to particular event.
  • Provided information about current and future events at facility.
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.

Education

Highschool Diploma - Aerospace Engineering

Durant High School
Plant City, FL
05.2023

Skills

  • Staff Management
  • Strategic Planning
  • Policy Enforcement
  • Training and Mentoring
  • Negotiation
  • Priority Management
  • Time Management
  • Quality Control
  • Emotional Intelligence
  • Active Listening
  • Decision Making
  • Goal Setting
  • Customer Service
  • Task Prioritization
  • Critical Thinking
  • Leadership Abilities
  • Problem Solving
  • Employee Motivation
  • Effective Communication
  • Conflict Resolution
  • Disaster Recovery Planning
  • Software Experience
  • Waste Reduction

Timeline

Supervisor

Modwash
09.2023 - Current

Busser

Freds Market
06.2022 - 07.2022

Usher

Premiere Cinema Corp.
02.2022 - 05.2022

Highschool Diploma - Aerospace Engineering

Durant High School
Matthew Warnell