Summary
Work History
Education
Skills
Timeline
Generic

Matthew Watson

Carlsbad,CA

Summary

Dynamic operations professional with a proven track record at FedEx, excelling in operational efficiency and team collaboration. Recognized for implementing process improvements that enhanced productivity and reduced loading times. Skilled in scheduling coordination and fostering strong relationships, ensuring seamless logistics and safety management in high-pressure environments.

Work History

Top Side Handler/Lead

FedEx
06.2000 - 2003
  • Operated material handling equipment to ensure efficient package movement and delivery.
  • Monitored loading and unloading processes to maintain safety and adherence to company standards.
  • Collaborated with team members to optimize workflow efficiency during peak operational periods.
  • Conducted thorough inspections of parcels to identify discrepancies and ensure accurate shipments.
  • Assisted in training new team members on safety protocols and operational procedures.
  • Implemented process improvements that reduced loading times and enhanced overall productivity.
  • Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
  • Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
  • Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
  • Demonstrated professionalism under pressure during high-volume periods while maintaining attention to detail in package handling tasks.
  • Developed strong working relationships with carriers, fostering mutual trust that resulted in reliable coordination of pickups and drop-offs for smooth shipment flow throughout the supply chain process.
  • Participated in warehouse improvement initiatives by offering constructive feedback and suggestions based on personal experiences and industry best practices.
  • Contributed to a positive work environment by maintaining open communication channels with colleagues and supervisors alike.
  • Collaborated with team members to prioritize urgent shipments for expedited processing and delivery.
  • Facilitated smooth operations during peak periods, managing high volumes of goods without delays.
  • Supported team morale and cohesiveness by providing on-the-job training to new handlers.

Operations Agent

FedEx
2004 - 2006

Schedule master/ weekly scheduling of EE's work week

Paying bills

  • Updated reports, managed accounts, and generated reports for company database. IMS/FWR
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Met department budgets by monitoring and reporting on office expenses.
  • Maximized organizational effectiveness by conducting regular audits of company policies and procedures, recommending necessary improvements as needed.
  • Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
  • Negotiated with vendors to reduce office supply costs, thereby saving on operational expenses.
  • Coordinated with IT department to upgrade software, resulting in improved data security and system performance.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Collaborated with team members to streamline operational workflows and improve service quality.
  • Assisted in training new handlers on standard operating procedures and safety protocols.
  • Coordinated logistics operations to optimize workflow efficiency for Am sort.
  • Collaborated with cross-functional teams to resolve operational issues promptly.
  • Fostered a culture of continuous improvement within the team by actively soliciting feedback on processes and performance metrics to identify areas for potential enhancement.
  • Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.

Education

EMT - EMT

Palomar College
San Marcos, California, CA

Skills

  • Operational efficiency
  • Scheduling coordination
  • Process documentation
  • Lean principles
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Task prioritization
  • Safety management
  • Self motivation
  • Conflict resolution
  • Goal setting
  • Professionalism
  • Professional demeanor

Timeline

Top Side Handler/Lead

FedEx
06.2000 - 2003

Operations Agent

FedEx
2004 - 2006

EMT - EMT

Palomar College
Matthew Watson