Matthew Weitzel
State College,PA
Summary
Results-driven professional specializing in print production and customer engagement. Leverages technical skills in Adobe Suite and Excel to enhance team collaboration and deliver quality outcomes. Strong foundation in customer service and digital media production, with a focus on analyzing feedback to improve service quality and drive operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
Staples
State College, Pennsylvania
07.2024 - 04.2025
- Greeted customers and provided exceptional customer service.
- Handled customer inquiries and resolved issues promptly and professionally.
- Resolved customer complaints effectively, ensuring a positive resolution and maintaining customer satisfaction.
- Facilitated product discovery by answering customer questions and providing tailored product advice.
- Guided customers in locating products and shared detailed product information to enhance their shopping experience.
Print and Marketing Specialist
Staples
State College, Pennsylvania
04.2025 - 09.2026
- Operated printing machinery to maintain high-quality output.
- Managed inventory of printing supplies and materials to ensure seamless production flow.
- Analyzed customer feedback to refine product offerings, improving overall service quality.
- Monitored online reviews to gauge customer satisfaction, informing necessary adjustments to services.
- Achieved high customer satisfaction by addressing concerns and providing tailored solutions. by finding creative solutions to problems.
Education
Some College (No Degree) - Digital Media, Art, And Technology
Pennsylvania State University
Erie, PA09-2026
Skills
- Digital media production
- Creative problem solving
- Team collaboration
- Effective communication
- Excel expertise
- Adobe Acrobat
- Adobe Publisher
- HTML programming
Timeline
Print and Marketing Specialist
Staples
04.2025 - 09.2026
Sales Associate
Staples
07.2024 - 04.2025
Some College (No Degree) - Digital Media, Art, And Technology
Pennsylvania State University