Matthew West
Morton,IL
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
6
6
years of professional experience
Work History
Business Owner
Westy’s Interior Painting LLC
Morton, IL
01.2020 - Current
- Estimated painting costs and communicated them to customers
- Brushed , rolled and used airless sprayer to apply primer/paint to walls , ceilings , baseboards, trim and doors.
- Did small drywall repairs and taped drywall for masking.
- Trained and supervised employees in a variety of painting needs.
- Implemented operational procedures that improved efficiency and reduced project turnaround time.
- Built strong relationships with clients through exceptional customer service and follow-up.
- Coordinated project schedules and resource allocation to meet client deadlines and expectations.
- Ensured quality control measures were in place to maintain high standards in painting services.
- Utilized customer feedback to refine service offerings and increase client satisfaction.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw daily operations of the business and provided guidance when needed.
- Kept records for production, inventory, income, and expenses.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained, and supervised employees.
- Managed customer inquiries and complaints to enhance overall client experience.
Education
Some College (No Degree) - Psychology
Illinois State University
Normal, Illinois, ILSkills
- Estimation techniques
- Painting application
- Drywall repair
- Quality control
Timeline
Business Owner
Westy’s Interior Painting LLC
01.2020 - Current
Some College (No Degree) - Psychology
Illinois State University