Motivated with passion with proven skills to connect and to communicate well with others to achieve any challenging objectives. Versatile in any position that any company has given me. Eager to develop and learn professionally to strive for the best results. Performance-driven with superb organizational, multitasking, and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Shift Manager
Panera Bread
01.2014 - 01.2017
Managed and supervised an entire store of up to 12 staff members at a time.
Mentored, supported, and trained new employees to maximize team performance.
Able to handle difficult customers and team members to create an understanding solutions.
Cross-trained in every store role to increase operational knowledge to help business and productivity.
Ran daily reports to assess performance and make proactive adjustments.
Helped employees operate productively and stay on task to meet business and customer needs.
Dealt with customer problems on a face-to-face basis or over the phone.
Cook/Server
Applebees
01.2017 - 05.2019
Able to handle and complete mass amounts of orders at once with complete composure.
Able to adapt with difficult customers and team members to resolve a solution in a professional manner.
Collaborated closely with food and beverage leadership to resolve service, product and personnel issues.
Operated all kitchen equipment safely to avoid injuries.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Take huge pride and quality into the food I put out everyday to ensure the standards and expectations are reached.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Line Cook
Cooper's Hawk Winery and Restaurant
03.2019 - 05.2021
Set up and prepared cooking supplies, food preparations, and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Cook 1
Disney's Yacht and Beach Club Resort
04.2021 - 12.2024
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Communicated closely with servers to fully understand special orders for customers.