Matthew White
Laurel,MD
Summary
Hardworking employee enthusiastic about learning cybersecurity field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies.
Overview
14
14
years of professional experience
Work History
Permanent Substitute Teacher
Howard County Public School System
08.2023 - Current
- Follow teacher's instructions for lesson plan or create lesson plan if none is available
- Record attendance according to school procedure
- Assign homework according to lesson plan
- Supplement lesson plan with other classroom activities if time allows
- Maintain discipline in the classroom and foster a safe, productive learning environment in accordance with school policies
- Compile report for teacher that includes student attendance, lesson-plan progress, disciplinary actions, and positive developments.
Delivery Driver
Domino's Pizza
12.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Advertising Sales Director
Advertising Sales Director
07.2022 - Current
- Locate and contact potential clients to offer their firm's advertising services
- Explain to clients how specific types of advertising will help promote their products or services in the most effective way
- Provide clients with estimates of the costs of advertising products or services
- Process all correspondence and paperwork related to accounts
- Prepare and deliver sales presentations to new and existing clients
- Inform clients of available options for advertising art, formats, or features and provide samples of previous work for other clients
- Deliver advertising or illustration proofs to clients for approval
- Prepare promotional plans, sales literature, media kits, and sales contracts
- Recommend appropriate sizes and formats for advertising.
General and Online Tournament Administrator
Volt
09.2017 - 12.2022
- Evaluated and resolved tournament disputes
- Performed routine maintenance of online accounts
- Responded effectively and efficiently to customer inquiries and concerns
- Monitored tournaments and reinforced rules utilizing live chat through salesforce
- Provided general assistance and guidance to support online tournaments
- Independently resolved complex issues in accordance with company policies
- Managed and completed multiple tasks remotely
- Provided excellent customer service.
Assistant Manager
Sbarro
07.2010 - 04.2013
- Assisted in training new employees
- Completed inventory checks
- Provided excellent customer service
- Provided loss prevention
- Managed restaurant and employees
- Worked with manager to interview and hire prospective employees
- Verified and received incoming supply and inventory shipments
- Operated as cook, cashier, and server.
Education
Graduate Certificate in Cybersecuirty
University of Maryland Global Campus
Adelphi, MD12.2023
Business Administration -
University Of Maryland University College
01.2021
Business Administration -
Howard Community College
01.2017
Skills
- Microsoft Office
- Google Drive
- Communication
- Customer Service
- Complex Problem-Solving
- Database Management
- Valid Driver's License
- Time Management
- Punctual and Reliable
- Roads and Highways Knowledge
- Attention to Detail
- Problem-Solving
- Problem Solving
- Effective Communication
- Professionalism
- Decision Making
Timeline
Delivery Driver
Domino's Pizza
12.2023 - Current
Permanent Substitute Teacher
Howard County Public School System
08.2023 - Current
Advertising Sales Director
Advertising Sales Director
07.2022 - Current
General and Online Tournament Administrator
Volt
09.2017 - 12.2022
Assistant Manager
Sbarro
07.2010 - 04.2013
Graduate Certificate in Cybersecuirty
University of Maryland Global Campus
Business Administration -
University Of Maryland University College
Business Administration -
Howard Community College
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