A client focused mental health professional with over 20 years of experience providing compassion and support to individuals in need mental health of services at various levels of care. Seeking an opportunity to diversify professional experience resulting improved consumer outcomes.
Overview
22
22
years of professional experience
1
1
Certification
Work History
HABILITATION COUNSELOR /CASE MANAGER
RUTGERS UNIVERSITY BEHAVIORAL HEALTHCARE
01.2019 - Current
Develop recovery wellness plans by assisting to identify recovery goals, barriers, supports, strengths, and objectives.
Document achievements and outcomes of recovery wellness plan
Assessed individual needs and implemented customized interventions for optimal results.
Remain accessible by phone and email throughout the shift to field inquires from participants & peer health navigators experiencing challenges and needing support
Empowered clients to achieve personal goals through consistent encouragement and guidance.
Lead weekly team meetings and provide collaborative note taking
OUTPATIENT MENTAL HEALTH COUNSELOR
NEW POINT BEHAVIORAL HEATHCARE
01.2018 - 01.2019
Facilitate group sessions on various topics including life skills, stress management, social skills, and medication education
Reduced crisis intervention needs by proactively monitoring participant progress and adjusting treatment approaches as necessary.
Built rapport with diverse client populations, utilizing empathetic listening skills and culturally sensitive therapeutic practices.
Improved client outcomes by diligently managing caseloads and prioritizing client needs.
MENTAL HEALTH TECHNICIAN
INSPIRA HEALTHCARE
05.2002 - 04.2016
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
ACCESS LINE COUNSELOR
INSPIRA HEALTHCARE
01.2015 - 01.2016
Field calls coming into the access line and provide appropriate referrals to outside agencies
Schedule intakes into the outpatient program and insure necessary follow-ups are completed in a timely fashion.
Education
Bachelor of Science in Behavioral Science -
Wilmington University
01.2016
Skills
Crisis Intervention
Case Management
Group Facilitation
Building Rapport
Recovery Plan Development
EMR Documentation
Behavioral Support
Effective Communication
Experience Working Remotely
Certification
Crisis Prevention Intervention Certification
CPR Certification
Timeline
HABILITATION COUNSELOR /CASE MANAGER
RUTGERS UNIVERSITY BEHAVIORAL HEALTHCARE
01.2019 - Current
OUTPATIENT MENTAL HEALTH COUNSELOR
NEW POINT BEHAVIORAL HEATHCARE
01.2018 - 01.2019
ACCESS LINE COUNSELOR
INSPIRA HEALTHCARE
01.2015 - 01.2016
MENTAL HEALTH TECHNICIAN
INSPIRA HEALTHCARE
05.2002 - 04.2016
Bachelor of Science in Behavioral Science -
Wilmington University
Crisis Prevention Intervention Certification
CPR Certification
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