Matthew White
Tomball
Summary
Hardworking and reliable, with experience in customer service and managment. Highly organized, proactive and punctual with team-oriented mentality. Experienced in customer service and contributing to company's success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Rack Rooms Shoes/ Off Broadway Shoe Warehouse
11.2021 - Current
- Enforced company policies and procedures to strengthen operational standards across departments
- Collaborated with store manager to develop strategies for achieving sales and profit goals
- Resolved customer inquiries and complaints requiring management-level escalation
- Delegated work to staff, setting priorities and goals
- Recruited and trained new employees to meet job requirements
- Assisted with customer requests and answered questions to improve satisfaction
- Managed all POS transactions with accordance to company procedures and policies
Education
Real Estate
Champions School of Real Estate
Spring, TXHigh School Diploma -
Lawrence E Elkins High School
Missouri City, TX05.2023
Skills
- Customer Service
- Sales
- Team management
- Leadership
Timeline
Assistant Manager
Rack Rooms Shoes/ Off Broadway Shoe Warehouse
11.2021 - Current
High School Diploma -
Lawrence E Elkins High School
Real Estate
Champions School of Real Estate
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