Matthew Whitworth
Benton,Arkansas
Summary
Experience with leadership positions able to enhance team efficiency and customer satisfaction. Skilled in conflict resolution and adaptability, adept at driving continuous improvement and maintaining high safety standards. Able to communicate and have organizational skills, significantly boosting team performance and operational success. Able too take commands and communicate not afraid too learn and ask questions if unfamiliar with task giving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Infantryman
Arkansas Army National Guard
08.2023 - 12.2026
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Established positive relationships with customers and colleagues through high standards of customer service.
Traffic Controller
Arkansas Sign and Barricade
06.2023 - 10.2025
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
- Demonstrated adaptability when faced with unexpected challenges such as severe weather or accidents, promptly adjusting strategies to maintain smooth traffic flow.
- Provided timely communication to motorists regarding road closures, detours, or other changes in traffic patterns through electronic message boards and signage placement.
- Conducted routine maintenance checks on traffic control devices to manage wear and tear.
- Enhanced driver awareness of construction zones, placing and maintaining clear signage.
- Installed and maintained road markings to clearly define lanes and enhance road safety.
- Used standard calculations to determine traffic light time settings and speed restrictions based upon area needs and observed driver behaviors.
Crew Leader
Sonic
10.2020 - 05.2023
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Established positive relationships with customers and colleagues through high standards of customer service.
Education
High School Diploma - N/a
Bryant High School
Bryant, AR05.2022
Skills
- Team Leadership
- Assessing risks
- Teamwork and Loyalty
- First Aid Proficiency
- Maintaining equipment
- Identifying hazards
- Fireteam Coordination
- Physical Fitness
- Adaptability
- Continuous Improvement
- Operational procedures
- Professionalism
- Conflict Resolution
- Analytical Thinking
- Self Motivation
- Firearm Safety
- Adaptability and Flexibility
- Effective Communication
Certification
Traffic Flagger certified- Arkansas Sign and Barricade
Combat life saver(CLS)- U.S Army
Level 1 combative certified- U.S Army
Timeline
Infantryman
Arkansas Army National Guard
08.2023 - 12.2026
Traffic Controller
Arkansas Sign and Barricade
06.2023 - 10.2025
Crew Leader
Sonic
10.2020 - 05.2023
High School Diploma - N/a
Bryant High School
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