Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Planned and completed group projects, working smoothly with others.
Infantryman (11B)
North Carolina Army National Guard
Lumberton, NC
11.2017 - Current
Operated large military vehicles and equipment
Qualified and maintained different weapon systems
Conducted combat patrols in harsh environments
Carried out orders with precision from open and concealed positions
Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion
Directed supporting gunfire to suppress enemy attacks and allow troops to maneuver within action area
Assisted in Operation Civil Disturbance 2020 (Riot Response)
Deputy Sheriff
Yadkin County Sheriff's Office
Yakdinville, NC
12.2022 - 08.2023
Apprehended, arrested and detained criminal suspects and law violators.
Wrote reports detailing events and people involved.
Investigated crimes and interviewed witnesses and victims.
Searched vehicles for drugs or paraphernalia.
Testified in court cases to back up case evidence and detail timelines.
Served active warrants and subpoenas and patrolled designated districts in police vehicles.
Participated in high-speed vehicle chases in serious and emergency situations.
Communicated information on proper procedures, judicial processes and successful strategies for criminal investigations.
Campus Security Officer
High Point University
High Point, NC
05.2022 - 08.2022
Enforced institutional rules, regulations and laws regarding student conduct to maintain safe campus.
Performed security oversight, traffic control and crowd control at special events and campus activities.
Responded to emergency calls regarding illnesses, accidents and disturbances.
Participated in emergency, evacuation and shelter drills to prepare for health or safety emergencies.
Followed established protocol regarding notification of campus personnel and patrons in event of emergencies.
Managed building access control systems and developed lock and unlock protocols with key control.
Public Safety Officer
Bradley Public Safety & Security
Seattle, WA
02.2022 - 05.2022
Conducted duties of the following positions: Private Investigator, Bail Enforcement Agent, Executive Protection/Close Protection, and Public Safety Officer.
Patrolled client-properties by foot and vehicle
Protected over one million dollars of assets
Use deescalation and defensive tactics to safely protect property and life
Investigate cases assigned to me as a private investigator
Provide plainclothes protection to national news crew, politicians, and other principals
Operate emergency vehicles in accordance with WA State Law
Have excellent understanding of WA State Criminal Law
Wrote detailed arrest reports
Conduct field interviews of witnesses and suspects
Work alongside local law enforcement to reduce crime in target properties and areas
Secured evidence after effecting lawful arrest
Received training in deescalation, crisis intervention, emergency vehicle operations, and patrol tactics
Experienced Patrol Officer
Valley Community Patrol
Edmonds, WA
08.2021 - 02.2022
Conducted vehicle patrols of city and private property
Provided detailed reports to Law Enforcement and management regarding incidents on property
Responded to calls for service on property
Protected city property from threats of violence
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles
Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel
Federal Protective Security Officer
Triple Canopy
Seattle, WA
01.2021 - 08.2021
Acted in a Law Enforcement manner to protect federal property such as courthouses, federal buildings, and social security offices
Used X-RAY, Walk Through Metal Detectors (WTMD), Hand Held Metal Detectors (HMMD), vehicle mirrors, and other equipment to screen and inspect visitors, employees, vehicles, parcels, and other items entering federal facilities
Prepared reports for Law Enforcement Officers pertaining to crimes and critical events regarding Federal Properties
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Worked alongside the following agencies: Federal Bureau of Investigation, Federal Protective Services, United States Marshals Service, and Customs and Border Protection
Carried and qualified on an issued firearm to the Department of Homeland Security standards
Responded to calls for service on federal property and took appropriate enforcement actions
Bank Protection Officer
Grey Solutions USA
Federal Way , WA
07.2020 - 08.2020
Observed customers body language to judge threat level
Patrolled property by foot
Investigated disturbances and used proportional and strategic responses to handle different types of issues
Warned violators of rule infractions and escorted unauthorized persons off premises
Monitored building and property entrances and exits
Protected over ten million dollars of assets
Diffused tense situations by leveraging training in defensive tactics and non-lethal response techniques.
Security Agent
Homeland Patrol Division
Seattle, WA
06.2020 - 07.2020
Conducted vehicle and foot patrols of client properties including multifamily housing, city parks and commerical properties
Supported criminal investigations through collaboration with local law enforcement agencies
Responded to medical emergencies before paramedic and law enforcement arrival
Trained new security officers on safety protocols and company standards
Detected and reported unauthorized personnel and activities
Observed patrons and customers to quickly address security situations
Leasing Agent
Indigo Real Estate
Seattle, WA
03.2020 - 06.2020
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems
Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features
Contacted and followed up with tenants on renewal notices
Encouraged prospective tenants to fill out applications after property tours
Maintained accurate records of correspondence with and from tenants
Checked rental eligibility by following company's verification process
Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement
Transit Security Officer
Securitas Security Services USA
Tukwila, WA
05.2019 - 03.2020
Inspected parking lot to verify vehicles were properly parked and displayed parking permits
Rode with transportation teams on routes experiencing high volumes of crime
Enforced transit system laws and took enforcement action
Reported equipment issues and security concerns spotted on foot patrol
Monitored transit areas and conducted security checks to protect railroad properties, patrons, and employees
Completed routine and incident-related documentation
Monitored and conducted passenger screening
Custom Protection Officer
G4S Secure Solutions
Seattle, WA
08.2018 - 05.2019
Monitored and supervised customer's activities in store to detect signs of attempted theft
Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation
Liaised with mall security teams to alert force to suspicious shoppers or locate perpetrators which succeeded in leaving store with stolen merchandise
Guarded restricted areas to prevent unauthorized entry
Documented security-related situations and submitted in-depth reports to superiors
Monitored premises and recorded activity in daily officer reports
Surveyed multiple CCTV feeds to closely monitor important areas on grounds