Matthew Willard
Mount Pleasant,TN
Summary
Skilled Production Worker offering 20 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.
Overview
15
15
years of professional experience
Work History
Processor
Heritage Farms Dairy
06.2019 - 03.2024
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Supported team members in their tasks, contributing to overall team success.
- Entered data into computer tracking system and filed paperwork according to procedures.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Received and reviewed incoming documents and materials.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
- Adhered to strict deadlines for processing applications, ensuring timely approvals and client satisfaction.
- Reduced errors with meticulous attention to detail and thorough review of documentation.
- Operated and serviced processor equipment to maintain production output.
- Prepared, boxed, and staged outgoing shipments.
Shift Leader
Swegon (Vibro-Acoustics)
05.2009 - 03.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Actively participated in community events on behalf of the company, strengthening brand awareness within the local area.
- Reviewed financial reports to identify areas of opportunity for cost reduction or increased revenue generation.
- Observed packing operations to verify conformance to specifications.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
High School Diploma -
Middle Tennessee State University
Murfreesboro, TN05.1999
Skills
- Attention to Detail
- Teamwork and Collaboration
- Customer Service
- Data entry experience
- Multitasking and Organizing
- Quality Control
- Sorting and Packaging
- Critical Thinking
- Recordkeeping proficiency
- Employee Training
- Shipment Staging
- Supply Ordering
- Product Inspection
- Materials Inspection
- Continuous Improvement
- Compliance Monitoring
- Heavy Lifting
- OSHA Compliance
- Strong Work Ethic
- Punctual and Reliable
- Production deadline management
- Work Order Review
- Material Handling
- Inventory and Stocking
- Warehouse Operations
- Production Line Work
- Weights and Measurements
- Forklift Operation
- Equipment Setup
- Pallet Jacks
- Banding Tools Operation
- Identifying Flaws
- Hand-Held Scanners
- Packing Slip Verification
- Palletizing
- Parts inspection
Timeline
Processor
Heritage Farms Dairy
06.2019 - 03.2024
Shift Leader
Swegon (Vibro-Acoustics)
05.2009 - 03.2019
High School Diploma -
Middle Tennessee State University
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