Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Matthew Williams

Jeffersonville,IN

Summary

Quality and CI Manager with 3 years of documented quality control success. Develops specific and measurable goals, improvements and standards to continuously and consistently improve quality and reduce and eliminate errors. Successfully audits and maintains product accuracy and timely delivery resulting in customer satisfaction. Initiates quality-related SOP training and enforces procedural adherence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Quality Manager

Masterbrand Cabinets
03.2023 - Current
  • Improved product quality by implementing stringent inspection processes and quality control measures.
  • Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
  • Streamlined production processes by identifying areas for improvement and implementing corrective actions.
  • Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
  • Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
  • Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
  • Collaborated with suppliers to improve raw material quality, ensuring consistency across all sourced components.
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.

Quality Engineer

Masterbrand Cabinets
05.2022 - 03.2023
  • Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
  • Reduced production defects by designing and executing comprehensive quality control processes.
  • Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
  • Streamlined internal communication, fostering cross-functional collaboration between engineering, manufacturing, and quality teams.
  • Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.

Continuous Improvement Specialist

Masterbrand Cabinets
01.2021 - 05.2022
  • Enhanced operational efficiency by identifying and implementing process improvement strategies.
  • Reduced waste and increased productivity through the application of Lean Six Sigma methodologies.
  • Improved customer satisfaction rates by streamlining internal processes and communication channels.
  • Developed comprehensive project plans for continuous improvement initiatives, ensuring timely completion and successful outcomes.
  • Mentored team members on continuous improvement principles, enhancing their skills and promoting a culture of excellence within the organization.
  • Supported management in setting organizational goals and developing metrics to track progress towards achieving them.

Assistant Bank Manager

Stock Yards Bank
01.2017 - 01.2021
  • Streamlined banking operations by implementing efficient processes and procedures.
  • Enhanced customer satisfaction by resolving complex issues and providing personalized solutions.
  • Managed daily branch activities for optimal performance, ensuring compliance with banking regulations.
  • Mentored junior staff members, fostering professional development and growth within the team.

Education

Bachelor of Arts - Political Science

University of Louisville
Louisville, KY
05.2014

Skills

  • Analytical Mindset
  • Familiarity With Quality Standards
  • Quality Processes
  • Documentation Control
  • Team Training
  • SOS Development
  • Document Management
  • Supplier Relationship Management
  • Problem-Solving Abilities
  • Continuous Improvement
  • Lean Manufacturing

Accomplishments

Two Best of The Best (BOB) awards for Kaizen Events held and implemented


Drove measures and developed QMS that led Fairdale to pass compliance testing with ICC-ES


Exceeded CI Targets set forth through VSM and Kaizen Funnel Events.

Certification

Certified Quality Improvement Associate (ASQ-CQIA)


Lean Six Sigma Black Belt



Timeline

Quality Manager

Masterbrand Cabinets
03.2023 - Current

Quality Engineer

Masterbrand Cabinets
05.2022 - 03.2023

Continuous Improvement Specialist

Masterbrand Cabinets
01.2021 - 05.2022

Assistant Bank Manager

Stock Yards Bank
01.2017 - 01.2021

Bachelor of Arts - Political Science

University of Louisville

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Matthew Williams