Matthew Williams
Madison,AL
Summary
Dedicated Crew Leader skilled in giving high-quality experiences to customers in food service. Focused on maintaining a friendly, but professional work environment for other employees. Committed to satisfying customers' requests and ensuring that others are on task.
Overview
1
1
year of professional experience
Work History
Crew Leader
Bruster's Real Ice Cream
Madison, AL
03.2023 - Current
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Mentored newly hired crew members to prepare each for job roles.
- Established and maintained professional working relationships with employees.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored task completion to meet company standards for performance.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Gained independent working skills and guided and mentored less experienced team members.
Education
High School Diploma -
James Clemens High School
Madison, AL05-2024
Skills
- Staff Support
- New Hire Training
- Crew oversight
- Teamwork and Collaboration
- Professional Appearance
- Multitasking and Organization
- Heavy Lifting
- Team building
- Excellent Communication
- Physical Agility and Coordination
Languages
English
Native/ Bilingual
French
Professional
Accomplishments
- Seal of Biliteracy (French)
- National French Contest; national honorable mention, second highest score in state
- French Club President
- Performed in Alice in Wonderland, A Christmas Carol, and Cyrano de Bergerac
- Participated in the 2022 Regional Science Fair
- Graduated high school with a 4.3 GPA and a 32 composite score on the ACT
- Seal of Distinction
Affiliations
- Theatre
Timeline
Crew Leader
Bruster's Real Ice Cream
03.2023 - Current
High School Diploma -
James Clemens High School