Summary
Overview
Work History
Education
Skills
Awards
Interests
Work Preference
Software
Languages
Work Availability
Certification
Timeline
95

Matthew Willson

Enterprise/Cloud Cybersecurity & Automation
Livermore,CA

Summary

I am an accomplished cybersecurity engineering specialist with a reputation for cultivating a positive workplace culture and leading high-performing teams. I have proven expertise in cybersecurity development, strategy and implementation. Skilled in team leadership, strategic planning, and operational management, utilizing effective communication and organizational skills to drive project success. I am well versed in everything from endpoint hardening to all public cloud offerings, while utilizing automation technologies and even AI to improve capabilities with ever growing technologies.

Overview

17
17
years of professional experience
2
2
Languages
5
5
Certificates

Work History

Sr. Manager, Cybersecurity, Enterprise Engineering

Synopsys Inc
Sunnyvale, CA
02.2023 - 11.2024
  • Developed strategic partnerships across newly re-organized business units to leverage existing strengths, new technologies, enhancing team overall time to completions.
  • Enhanced overall team productivity with continuous training and mentoring of teams across organizations.
  • Improved Cybersecurity engineering processes by reorganizing workloads and re evaluation via risk based approach.
  • Identified areas of improvement in existing Cybersecurity incident systems, providing recommendations that resulted in reduction of false positives, reduction of redundancies and improved cost savings over time.
  • Evaluated project requirements to identify and mitigate risks for cybersecurity and business projects.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Spearheaded change management process improvements for streamlining adoption and reducing disruptions.
  • Developed and reviewed technical documentation such Cybersecurity Engineering playbooks for accuracy, ensuring compliance with industry standards and regulations.
  • Drove successful completion of key projects, coordinating with stakeholders and ensuring alignment with ongoing business developments and ensuring minimal disruptions.
  • Assisted in development on secure coding framework practices utilizing CI/CD pipelines.
  • Recruited team members to expand the Enterprise Security Engineering portfolio of talent and capabilities.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Launched comprehensive customer feedback system, leading to enhanced product features and higher customer satisfaction rates.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Senior Information Security Engineer, Staff

Synopsys Inc
Livermore, CA
02.2022 - 05.2023
  • Architected, deployed and managed Zero trust rollout for 135+ worldwide Office locations, 8 Data Centers, 20k+ endpoints working from home during COVID.
  • Improved company security posture via streamlined endpoint security tooling roll out for over 20k endpoints.
  • Enhanced employee awareness of information security best practices through regular training sessions and workshops.
  • Mentored junior team members in information security concepts and techniques, helping build a strong pipeline of future talent for the organization.
  • Designed secure system architectures that minimized attack surfaces while still allowing necessary business operations.
  • Implemented robust security Data protection program measures for protecting sensitive data and preventing unauthorized access.
  • Applied Center for Internet Security (CIS) benchmarks to verify performance of ongoing security measures.
  • Assisted in developing business continuity plans to ensure critical systems remained operational during emergency situations or disruptions, specifically related to Zero trust networking.
  • Evaluated new technologies for potential integration into the existing security infrastructure, ensuring optimal protection against emerging threats.
  • Optimized firewall configurations (Zscaler/PAN) for maximum protection without sacrificing network performance or functionality.
  • Managed relationships with external vendors, ensuring timely delivery of services while maintaining compliance with industry standards.
  • Coordinated with third-party security information and event management (SIEM) providers (CRIBL, Elasticsearch) to maintain protections and predict threats.
  • Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.

Senior Information Security Engineer (Elliemae Acquisition)

ICE Mortgage Technology
Pleasanton, CA
09.2021 - 02.2022
  • Assisted in acquisition transition from Elliemae to ICE ownership.
  • Conducted regular risk assessments to identify areas of vulnerability and recommend appropriate mitigation strategies.
  • Manage OS hardening for Linux (RedHat, Amazonlinux2, CentOS, Ubuntu, Alpine).
  • Offered preventive training to harden personnel against intrusion vectors such as phishing, ransomware and more.
  • Engaged business and technology stakeholders to gather goals and requirements.
  • Performed network troubleshooting to isolate and diagnose common problems.
  • Worked with business partners to balance requirements, security and risk reduction.
  • Manage OS hardening for Windows (Windows 10, 2016, 2019).
  • Manage Container Hardening practices.
  • Manage DLP Controls.
  • Management of Endpoint Privilege Management.
  • Collaborated in Publishing 2022 Security Standards Review For Networking, EDR, Logging controls.
  • Manage AWS Infrastructure for all security tools.

Senior Information Security Engineer

Ellie Mae
Pleasanton, CA
12.2019 - 01.2021
  • Developed Hardened CentOS Proxy Project for secure environments with no internet access for datacenter usage.
  • Developed Hardened Amazon Linux Proxy Project for secure AWS environment to reach textract services.
  • Shared deployment of CrowdStrike Falcon, administration and troubleshooting.
  • Assisted in developing business continuity plans to ensure critical systems remained operational during emergency situations or disruptions.
  • Managed Zscaler deployment, support, documentation across entire company endpoints.
  • Managed LogRhythm deployment, administration, support and documentation including architecture in AWS, agents in Data Centers and over 500 log sources globally.
  • Managed Exabeam SIEM until sunsetting switching to LogRhythm SIEM/SOAR Platform.
  • Automation of deployment projects utilizing Terraform, Jenkins, GitHub.
  • Helped migrate over 200 employees based in air gapped datacenter to work from home due to Covid-19 lockdown.
  • Manage Microsoft Cloud app Security program.
  • Managed relationships with external vendors, ensuring timely delivery of services while maintaining compliance with industry standards.
  • Developed customized security solutions based on client requirements that effectively addressed their unique challenges while staying within budget constraints.
  • Implemented robust security measures for protecting sensitive data and preventing unauthorized access.
  • Optimized firewall configurations for maximum protection without sacrificing network performance or functionality.
  • Managed company Bring Your Own Device program, onboarding employee devices and verifying absence of inherent security threats.
  • Applied Center for Internet Security (CIS) benchmarks to verify performance of ongoing security measures.

Federal Cloud Security Consultant (Skyhigh Acquisition)

McAfee
Livermore, CA
11.2018 - 06.2019
  • Established strong relationships with clients by maintaining clear communication channels and consistently exceeding expectations.
  • Collaborate with internal accounts team and McAfee core products teams to engage on further up-sell potentials leading to near $6 million in additional revenue.
  • Support of Shadow IT, Cloud Security Provider principals, User activity monitoring, DLP and collaboration technologies.
  • Trained employees on ways to avoid security issues.
  • Assisted clients in developing business continuity plans, ensuring minimal disruption during unexpected events or crises.
  • Developed customized security strategies for clients, addressing unique needs and requirements.
  • Provide visibility into the value gained by utilizing McAfee SkyHigh CASB product suite via Weekly/Bi-Weekly/Monthly cadence calls and Quarterly Business Reviews.
  • Provide enablement training on McAfee SkyHigh products via remote Web Meetings or on premise workshops to further guarantee customer success.
  • Work with internal E-Staff team to identify and nurture strategic accounts to their full potential.
  • Assist customer or internal teams in troubleshooting any critical problems arisen during production operations.

Senior Technical Account Manager

Skyhigh
Campbell, California
03.2018 - 11.2018
  • Responsible for providing top tier TAM level support for Federal and Enterprise level customers for McAfee SkyHigh CASB solution covering Shadow IT, Sanctioned IT for SaaS, IaaS, PaaS.
  • Provided enriched customer ROI data with Weekly/Bi-weekly/Monthly/QBR including On Site touch points.
  • Provide enablement training on McAfee SkyHigh products for customers and TAM team.
  • Improved team capabilities by building TAM training labs for testing SkyHigh Products and CSPs.
  • Managed Bugs and FR process and issues for TAM Team initiatives
  • Enhanced customer satisfaction by promptly addressing technical issues and providing efficient solutions.

Technical Account Manager

Imperva
Redwood Shores, CA
07.2017 - 12.2017
  • Provided assistance for Enterprise customers for on boarding and deployment of their Imperva ingress cloud based services including WAF, IP protection, DNS protection, BGP filtering.
  • Develop new hire TAM/Support screening questions, process and procedures and training.
  • Provided weekly reports for accounts summarizing open/closed cases, incidents, maintenance notifications, feature requests for clients and internal accounts team.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Improved resolution time with effective problem-solving for customer complaints.

Support Escalation Manager

Barracuda
San Jose, CA
04.2015 - 11.2016
  • Shortened escalation process resulting in significantly improving turn around times for resolutions by 40%.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Managed global escalations across all product lines (~23) for customers and internal success.
  • Collaborate with engineering, PM, support and sales teams to get products improved and opportunity requirements met.
  • Established, documented, implemented and improved the different escalation processes across the broad product portfolio.
  • Monitor and manage escalation queues for problematic trends and identify customers with continual - problems in their deployments.
  • Provide Bi-weekly product trainings for all security related products, technologies to Support/SE/Operations/Partners and customer base.
  • Work with customers to understand their problems and concerns and provide reassurance of resolutions and de escalate any incidents as needed.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Premium Support Manager / Sales Engineer

Barracuda
Campbell, CA
08.2007 - 04.2015
  • Provided Pre and post sales Enterprise SE consultation to ensure customer success for all Barracuda Networks security portfolio of products and use cases.
  • Create product presentations and internal training via WebEx or on-site.
  • Customized products firmware code to accommodate customer environmental needs and ensure success in closing deals.
  • Helped in developing strategic business relationships to establish further sales and opportunities.
  • Provided SE team with process and procedure improvements via group and peer training, and documentation.
  • Provided dedicated Premium support to Enterprise/SLED/SMB customer base.
  • Heavy Linux support and troubleshooting, user land/minor kernel debugging.
  • Developed training courses across products for weekly class room and Adhoc training.
  • Provide Pre hire technical screening for support/SE/QA interview process.
  • Screened, trained and managed new Ann Arbor, MI support center winter 2007.
  • Assisted management in support promotion qualifying process.
  • Created, Deployed and maintained global support test network including MS, Linux, MacOS, virtual environments , desktops, servers.
  • Designed, Managed migration of test bed into new Santa Clara collocated data center.
  • Designed and deployed uptime monitoring systems via ping, and application level checks for test networks and production systems pre operations.
  • Reviewed RMA reports weekly for trends , and quality control on support procedures.
  • Reduced customer complaints by implementing proactive troubleshooting strategies and preventive measures.
  • Coached employees through day-to-day work and complex problems.
  • Championed process improvements through regular evaluations and recommendations, leading to overall better service delivery.
  • Created support solutions approving infrastructure.
  • Setup and maintained Barracuda University DNS pre operations creation.
  • Managed support servers for hardware, network, users in all departments.
  • Created internal web resource points for support.
  • Managed support and customer forums.
  • Managed Barracuda Networks gaming community.

Education

Certified Information Security Management Study - CISM

Coursera
Online

A+ Certification - Computer Information Systems

Techskills / Ashercollege
San Jose, CA
05.2001 -

Some College (No Degree) - Computer Sciences

De Anza College
Cupertino, California
05.2001 -

High School Diploma -

Mountain View High School
Mountain View, California
05.2001 -

Skills

* Team leadership

Awards

CEO Recognition of excellent customer services

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • SmartHome Automations
  • Drone Piloting
  • DIY and Home Improvement
  • Camping
  • Automobile Restoration and modifications

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offStock Options / Equity / Profit Sharing401k match

Software

BASH

PowerShell

Python

Perl

MS office

SalesForce

REST API

LogRhythm SIEM

Zscaler Products

Barracuda Products

Imperva Products

Forcepoint products

Axiom Products

CyberArk Products

Cisco

Terraform

Ansible

Jenkins

Packer

Active Directory

LDAP

SELinux

Docker

Languages

English
Native or Bilingual
Spanish
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

CompTIA A+

Timeline

Sr. Manager, Cybersecurity, Enterprise Engineering

Synopsys Inc
02.2023 - 11.2024

Senior Information Security Engineer, Staff

Synopsys Inc
02.2022 - 05.2023

Senior Information Security Engineer (Elliemae Acquisition)

ICE Mortgage Technology
09.2021 - 02.2022

Senior Information Security Engineer

Ellie Mae
12.2019 - 01.2021

Federal Cloud Security Consultant (Skyhigh Acquisition)

McAfee
11.2018 - 06.2019

Senior Technical Account Manager

Skyhigh
03.2018 - 11.2018

Technical Account Manager

Imperva
07.2017 - 12.2017

Support Escalation Manager

Barracuda
04.2015 - 11.2016

Premium Support Manager / Sales Engineer

Barracuda
08.2007 - 04.2015

A+ Certification - Computer Information Systems

Techskills / Ashercollege
05.2001 -

Some College (No Degree) - Computer Sciences

De Anza College
05.2001 -

High School Diploma -

Mountain View High School
05.2001 -

Certified Information Security Management Study - CISM

Coursera

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Matthew WillsonEnterprise/Cloud Cybersecurity & Automation
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