Matthew Wilson
Olathe,KS
Summary
Reliable individual with background as Picker for large organizations. Motivated and consistent when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments. Hardworking Picker successful at completing orders and putting together shipments in high-volume, busy environments.
Overview
2
2
years of professional experience
Work History
Warehouse Picker
Fastenal
Lacey, WA
08.2023 - 12.2023
- Organized stockroom shelves to ensure efficient storage of products.
- Picked items for customers according to pick list.
- Packaged items securely in boxes, bags or other containers before shipping.
- Verified accuracy of picked items against pick list or customer order.
- Maintained cleanliness of warehouse area while working.
- Ensured that all safety procedures were followed while operating machinery.
- Followed established procedures for receiving, storing, rotating, picking and shipping merchandise.
- Loaded and unloaded goods using pallet jacks.
Customer Service Representative
Domino's Pizza
Olympia, WA
01.2022 - 07.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
North Thurston High School
06.2023
Skills
- Shipping and Packaging
- Merchandise Selection
- Shipment Preparation
- Storage Organization
- Picking and Processing
- Order Preparation
- Warehouse Safety
Timeline
Warehouse Picker
Fastenal
08.2023 - 12.2023
Customer Service Representative
Domino's Pizza
01.2022 - 07.2022
High School Diploma -
North Thurston High School
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