Matthew Wilson
Louisville,KY
Summary
Goal-oriented Business Development professional with extensive experience in multiple industries and proven leadership abilities. Expert in increasing sales and customer satisfaction while identifying additional revenue generators and driving strategic goals.
Overview
12
12
years of professional experience
Work History
Partner/Owner/Broker - M&A Advisor
Capital Connect LLC and Gilezan Global brokered by eXp Commercial
06.2020 - Current
- Started company with current partner and co-founder and grew to over $300m in transactions annually
- Generated business plan on services and determine customer industry/demographic
- Manage business development strategies and drive corporate customer partnerships
- Conduct business valuations
- Present value propositions to current and potential clients
- Recruit, interview and hire personnel
- Vet and partner with strategic vendors
- Continuous improvement
- Sales lead/CRM management
- Generate clientele and grow brand by cold calling, emailing, and attending industry/networking events
- Adhere to all industry laws, rules and regulations
- Regularly pursue continuing education
- Advise/consult buyer and seller clients
- Negotiate sales and leases, arrange for property inspections, and finalize transactions
- Work with lenders, title companies, attorneys to build networks and ensure seamless transactions
- Research and analyze local, national and international industry trends.
Director, Sales – Restaurant Solutions
TransAct Technologies (NYSE: TACT)
12.2018 - 04.2023
- Provided critical insights into industry practices when developing and launching a new product
- Head business development for hotels, casinos, and contract food service management
- Drafted and presented bi-weekly, monthly, and quarterly presentation to executive management including CEO, CFO and President
- Reported directly to the CEO of company
- Development and continuously improved marketing and product development strategies
- Cold calls and emails to prospective clients
- Clients included fortune 100 organizations
- Grew sales from $0 to $6m annually in 3 years
- Product presentation and demonstrations to current and future potential clients.
Director, National Account Sales
QSR Automations
06.2016 - 12.2018
- Meet and exceed Regional Sales goals and develop strategies for new business and growth of existing business
- Follow-up on new leads and referrals, utilizing sales tracking system
- Develop and deliver presentations via webinar and in-person on all QSR solutions to existing customers, prospects, and resellers
- Develop and maintain comprehensive knowledge of QSR’s robust product portfolio, both hardware & software
- Negotiate contract terms and pricing for new clients and renewals
- Prepare and submit sales forecasts for all prospects and existing clients
- Identify and resolve client concerns, providing exceptional customer service on day-to-day basis with meticulous focus on timelines, details and follow-up
- Work with Account Services team to ensure all client accounts are current and up to date at all times
- Document and effectively communicate client issues to QSR’s Account Services, Technical Services, and Support/Quality Assurance teams
- Attend trade shows in support of company’s on-going sales efforts
- Participate in sales meetings and provide feedback to company on how to best service clients' needs and evolve QSR’s solutions.
Program Manager
RxCrossroads (CVS Health)
09.2014 - 05.2016
- Managed over 130 personnel and shipped over $2.3 billion in medication annually
- Plan the delivery of the overall program and its activities in accordance with the mission of the organization and guidelines set forth in master service agreement
- Develop and implement long-term goals and objectives to achieve sustainability and strategic direction of the program
- Ensure that program activities adherence to industry compliance standards
- Recruit, interview and select well-qualified program staff
- Ensure all staff members receive orientation/onboarding and appropriate training in accordance with organizational/compliance standards
- Manage program staff by providing clear, specific direction, input and feedback
- Initiate, manage and ensure the success of multiple simultaneous IT related projects
- Ensure the regular completion of financial, operational and performance reports and supporting documentation for clients and executive leadership
- Provide required information to have invoices generated and submitted to clients according to the contractual obligations
- Conduct quarterly business reviews with the business and client
Account Manager
QSR Automations, Inc.
03.2012 - 09.2014
- Developed business relationships with current, new and future clientele
- Prepared and executed oral/written presentations to current and potential clients and their stakeholders
- Created and implemented new and approved client services related strategies
- Provide accurate and timely reports and/or forecasts of various current and future account related activities
- Plan, set up and attend specific and non-customer specific trade shows to create new and facilitate existing business opportunities
- Updated, used and trained on customer relations management applications
- Researched applicable clients and business markets to determine ideas and practices that helped improve sales
- Assisted in generating ideas for marketing campaigns to promote existing and new products
- Meticulously lead and monitored multiple projects progress while updating executive level management for production forecasts
- Track account receivables for clients based on negotiated terms
- Cultivate contacts within clients while building a long term relationship for the benefit of the organization and the promotion of sales growth
Skills
- Relationship Building
- Strategic Planning
- Sales and Marketing
- Business Development
Education & Certifications
- B.S., Business Management/Hospitality Management (2008) - University of Kentucky
- A.S., Business Management (2005) - College of DuPage,
- Certified Business Intermediary (2023) - International Business Brokers Association (IBBA)
- Licensed Commercial Real Estate Agent (2020) - National Association of Realtors
Timeline
Partner/Owner/Broker - M&A Advisor
Capital Connect LLC and Gilezan Global brokered by eXp Commercial
06.2020 - Current
Director, Sales – Restaurant Solutions
TransAct Technologies (NYSE: TACT)
12.2018 - 04.2023
Director, National Account Sales
QSR Automations
06.2016 - 12.2018
Program Manager
RxCrossroads (CVS Health)
09.2014 - 05.2016
Account Manager
QSR Automations, Inc.
03.2012 - 09.2014
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