- Backpacking
- Gym Workouts
- Adventure Travel
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Environmental Stewardship
- Youth Development Programs
- I like working with my hands and fixing things
- Auto Repair/Restoration
- Motorcycles
Matthew Winter
Sandwich,IL
Summary
Dynamic professional with a proven track record in operational efficiency and team leadership at Chick-fil-A and Culver's.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
1st Assistant Manager
Jennifer Brandner
6400 Lakeside Rd, Plano, IL 60545
04.2024 - Current
- Assisted in daily operations, supporting management with routine tasks and customer service interactions.
- Maintained inventory levels, ensuring stock availability and organization on the sales floor.
- Collaborated with team members to implement effective merchandising strategies, enhancing product visibility.
- Provided training to new staff on operational procedures and company policies to ensure compliance.
- Monitored cash handling processes, ensuring accuracy during transactions and adherence to financial protocols.
- Led a dynamic team of employees, fostering a positive work environment and promoting growth opportunities.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Team Leader
Chick-fil-A
2740 US-34 Oswego, IL 60543
06.2021 - 03.2024
- Led team to achieve daily operational goals through effective communication and coordination.
- Implemented process improvements resulting in enhanced workflow efficiency and reduced downtime.
- Trained new team members on best practices and company policies, fostering a collaborative environment.
- Monitored performance metrics to ensure consistent quality and adherence to safety standards.
- Provided feedback to management regarding team performance, contributing to strategic planning efforts.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
High School Diploma -
Calvert Academy
Online06.2024
Skills
- Operational efficiency
- Staff training and development
- Goal setting and achievement
- Sales strategies
- Inventory coordination
- Customer service
- Problem-solving
- Time management
- Team leadership
- Money handling
- Employee supervision
- Conflict resolution
- Operations management
- Positive attitude
Interests
Timeline
1st Assistant Manager
Jennifer Brandner
04.2024 - Current
Team Leader
Chick-fil-A
06.2021 - 03.2024
High School Diploma -
Calvert Academy