SAP
Matthew Wisham
Port Wentworth,GA
Summary
I have been in mechanical and electromechanical fields my entire professional career. I began as an aircraft technician whom specialized in aircraft avionics. I have a passion for understanding theory and explaining in detail what proves and disproves those theories. I do not believe in operating in “grey” areas. Either the product matches the engineering data provided. I pride myself as a quality manager as being the first line of defense for the customer.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Power Products Quality Manager
JCB inc
01.2022 - Current
- Oversaw development and maintenance of inspection lists for various models.
- Examined MPI software data to pinpoint opportunities for refining manufacturing methods.
- Directed operations of inspection and technical staff.
- Weekly meetings with national account holders to hear customer feedback back and maintain customer confidence in product DOA rates and protecting the customers ROI.
- Conducts quality meetings with UK manufacturing managers to discuss feedback and solutions on quality trends.
Quality inspector for Military Equipment
JCB inc
10.2020 - 12.2021
- Inspect and hot test machines as they came off the manufacturing floor. Recorded defects with machines and verified fixes were within engineering specifications. Provided detailed document to military QAR representative. Assisted in troubleshooting in the goal of getting machines delivered on schedule.
Avionics Technician II
GulfStream Aerospace
11.2015 - 01.2019
- Performed routine and non routine maintenance on servicable aircraft.
- Recorded all work completed in aircraft maintenance logs
- Provided customers with detailed software changes and showed flight crews how to navigate cabin systems.
- Worked in SAP for customer tracking.
- Performed inflight aircraft performance tests and return to service flights.
Education
Aviation maintenance technology
Savannah technical college
Savannah, GA05.2014
Skills
- Communication skills
- Customer service
- Electromechanical systems
- Negotiation
- Computer skills
- Microsoft excel
- Account management
- Internal auditing
- Team Training
- SOP review
- Document management
- Documentation control
- Continuous improvement
- Operational excellence
- Quality management systems
- Product inspection
- Corrective actions
- Regulatory compliance
- Excellent researching skills
Accomplishments
Reduced the DoA rates on products from 14% to less than 3% in my first year and have maintained those rates since.
Certification
- Airframe and power plant mechanic
- Forklift certification
- ESGA Journeyman
Software
PLM
Catia
Timeline
Power Products Quality Manager
JCB inc
01.2022 - Current
Quality inspector for Military Equipment
JCB inc
10.2020 - 12.2021
Avionics Technician II
GulfStream Aerospace
11.2015 - 01.2019
Aviation maintenance technology
Savannah technical college