Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Matthew Wolfe

Las Vegas,NV

Summary

Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

35
35
years of professional experience

Work History

Merchandiser, Cashier

Lee's Discount Liquier
Las Vegas, United States
11.2021 - Current
  • Collected and authorized payments of guests.
  • Interviewed and worked closely with vendors to acquire and develop desired products.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Supervisor

CVS Pharmacy
Las Vegas, NV
08.2019 - 11.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.

Owner

Wolfe M Commercial Maintenance
Las Vegas, NV
03.2011 - 02.2019
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Owner

Valley Petroleum
Las Vegas, NV
04.1998 - 01.2011
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
  • Generated revenues yearly and effectively capitalized on industry growth.

Education

High School Diploma -

Baldwin Senior High School
Baldwin, NY
06.1964

Skills

  • Payment Processing
  • Gift Wrapping
  • Quality and Defect Control
  • Strong Attention to Detail
  • Verbal and Written Communication
  • Cash Handling
  • Credits and Refunds
  • Pricing Inquiries and Validation

Additional Information

I have over 35 years of business ownership; with success in business operation. High customer relationship achieved by listening to their needs and concerns and helping then resolve them. My dedication to old work ethics and ability to learn new skills is a plus. my years of various business type ownership give me the capability to understand customer concerns and their fears and to courteously help resolve them. I truly believe that I would be a great benefit to your organization.

Timeline

Merchandiser, Cashier

Lee's Discount Liquier
11.2021 - Current

Supervisor

CVS Pharmacy
08.2019 - 11.2021

Owner

Wolfe M Commercial Maintenance
03.2011 - 02.2019

Owner

Valley Petroleum
04.1998 - 01.2011

High School Diploma -

Baldwin Senior High School
Matthew Wolfe