Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Wood

Charlotte,NC

Summary

Motivated professional with demonstrated organizational and administrative skills in both academic and professional settings. Capable of working independently on long-term research projects or as part of a team managing a wide range of daily tasks. Dynamic worker looking to combine scholarly background in communications with unmatched problem-solving ability to help an organization achieve its goals.

Overview

10
10
years of professional experience

Work History

Exchange RMA Program Coordinator

Okuma America
08.2023 - 03.2024
  • Maintained regular communication with clients and distributors to ensure accurate processing of repair and exchange orders.
  • Monitored and improved program procedures to meet high efficiency standards.

Course Assistant

North Carolina State University
01.2021 - 06.2023
  • Graded weekly assignments and research papers, entered data into gradebook, maintain other course datasets.
  • Scheduled class activities, updated and organized course resources, took class notes.

Cashier/Barista

Cup a Joe
06.2021 - 03.2022
  • Took orders and prepared food and drinks for customers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Media Tagging Specialist

TiVo
05.2019 - 12.2020
  • Watched video content and recorded metadata.
  • Performed quality assurance on recorded metadata.

Assistant Technical Director

UNC Department of Communication
08.2014 - 05.2017
  • Controlled light board and soundboard during live theatrical productions.
  • Built and deconstructed set pieces, maintained theater workshop.

Education

Master of Arts - Liberal Studies

North Carolina State University
Raleigh, NC
05.2024

Bachelor of Arts - Communication Studies

University of North Carolina
Chapel Hill, NC
05.2017

Skills

  • Academic research and writing
  • Adaptable learner
  • Administrative support
  • Creative problem-solving
  • Customer service experience
  • Interpersonal communication
  • Microsoft Office, Dynamics 365, SPSS Statistics
  • Powerpoint presentations
  • Program management
  • Relationship building
  • Video and audio production: camera operator, Adobe Creative Suite

Timeline

Exchange RMA Program Coordinator

Okuma America
08.2023 - 03.2024

Cashier/Barista

Cup a Joe
06.2021 - 03.2022

Course Assistant

North Carolina State University
01.2021 - 06.2023

Media Tagging Specialist

TiVo
05.2019 - 12.2020

Assistant Technical Director

UNC Department of Communication
08.2014 - 05.2017

Master of Arts - Liberal Studies

North Carolina State University

Bachelor of Arts - Communication Studies

University of North Carolina

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