Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Wood

San Antonio,Texas

Summary

Dynamic Salesperson and Manager of Operations with extensive experience in customer relationship building and sales strategy development. Proven success in boosting sales and fostering client loyalty through effective engagement and negotiation. Strong skills in product and service sales, closing techniques, and team collaboration. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

17
17
years of professional experience

Work History

Salesperson/Manager of Operations

Mattresses And Furniture for Less
12.2015 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.

Server

Lupe Tortilla Mexican Restaurant
08.2012 - 12.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Chuys Tex-mex Restaurant
01.2008 - 08.2012
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maximized table turnover rate by managing reservations and seating arrangements.

Education

No Degree - Real Estate

Van Ed Real Estate School
San Antonio
10.2024

High School Diploma -

William Taft High School
San Antonio, TX
05.2004

Skills

  • Customer care
  • Relationship Building
  • Customer Relationship Building
  • Customer Engagement
  • Complaint Handling
  • Negotiation
  • Sales strategy development
  • Sales process
  • Sales management
  • Relationship selling
  • Social selling
  • Up-selling
  • Cross-selling products and services
  • Closing Techniques
  • Prospecting
  • Customer Relations
  • Product and Service Sales
  • Sales expertise
  • Sales closing
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Cleanliness standards
  • Food Running
  • Menu Memorization
  • Safe Food Handling
  • High-volume dining
  • Multitasking Abilities
  • Team Leadership
  • Problem-Solving
  • Cool Under Pressure
  • Excellent Communication

Timeline

Salesperson/Manager of Operations

Mattresses And Furniture for Less
12.2015 - Current

Server

Lupe Tortilla Mexican Restaurant
08.2012 - 12.2015

Server

Chuys Tex-mex Restaurant
01.2008 - 08.2012

No Degree - Real Estate

Van Ed Real Estate School

High School Diploma -

William Taft High School
Matthew Wood