MATTHEW WYCKOFF
Atlanta,GA
Summary
GLOBAL MILITARY SUPPLY CHAIN/LOGISTICS LEADER | AREA OPERATIONS MANAGER ACCOMPLISHED AND ASTUTE U.S. ARMY LOGISTICS AND OPERATIONS LEADER with expertise in streamlining global supply chain and logistics in austere locations. Advisor to military leadership on global logistics planning. Influence enterprise operations solutions as a highly knowledgeable and savvy logistics and operations change agent. INNOVATIVE LOGISTICS LEADER, facilitating high-profile military logistics operations for 100+ logistical moves in the Middle East-delivered 1+ million gross tons of equipment to Qatar, UAE, and Bahrain. GLOBAL SUPPLY CHAIN STRATEGIST identifying a streamlined approach to moving tens of thousands of pieces of equipment worldwide-working with teammates, coalition partner countries, and local nationals. Utilize military leadership, knowledge, design, and materials controls to deliver equipment/supplies with zero loss. OPERATIONS LEADERSHIP with keen decision-making skills, a team leader and collaborator with 9+ years of military operations, supply chain, and logistics leadership excellence. Skilled in risk management, operations, and supply chain deliverables valued at more than $10 million.
Overview
13
13
years of professional experience
Work History
Train Dispatcher
Norfolk Southern
03.2023 - Current
- Promoted a positive work environment through open communication channels and active employee engagement initiatives.
- Implemented new software tools for enhanced tracking of trains and improved decision-making capabilities.
- Provided comprehensive dispatcher training to new hires, fostering a skilled and prepared workforce.
- Collaborated with maintenance teams to ensure track availability and minimize service disruptions.
- Analyzed customer feedback and provided solutions to improve customer service.
- Developed strong relationships with key stakeholders, including union representatives, regulatory agencies, and customers.
PROJECT MANAGER
R4 RESTORATION
09.2020 - 02.2023
- Oversee daily assigned projects and operations that deal with insurance adjustors, customers, vendors, contractors, and subcontractors-specializing in water mitigation and mold issues for residential and commercial structures.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Achieved project deadlines by coordinating with contractors to manage performance.
WAREHOUSE MANAGER
C.R.H. CATERING
01.2020 - 08.2020
- Managed daily warehouse and continuous improvement operations for a full-service vending, micro-markets, bottled water, and office coffee service business
- Oversaw 25 warehouse employees and 10 supervisors, handled hiring, promotions, administrative HR duties, and disciplinary actions, when needed.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
LOGISTICS & OPERATIONS MANAGER
UNITED STATES ARMY
03.2011 - 02.2020
- Served in a number of key military leadership roles throughout a flawless tenure that spanned 9+ years in global locations
- Directed a 13-person team onboard a U.S Army Vessel
- Provided daily maintenance, cargo operations oversight, country/harbor facility clearances, crew lists, vessel station bill, staff training/drills, and storage/distribution of supplies.
- Streamlined logistics operations by implementing efficient processes and procedures.
- Collaborated with cross-functional teams to improve supply chain visibility and communication.
- Reduced transportation costs through strategic route planning and carrier negotiations.
Education
Bachelor of Arts, Global Supply Chain Management -
DeVry University
Atlanta, GASkills
- Logistically Astute & Decisive
- Identify/Resolve Operational Issues
- Manage, Train & Mentor Personnel
- Move Equipment/Supplies on a Moment's Notice
- Short- and Long-Term Logistics Planning
- Global Supply Chain/Logistics Operations Leader
- Problem Resolution Strategist - Quality Assurance
- Advisor to Operational Executive Leadership
- Risk Management/Mitigation - Continuous Improvement
- Clear/Concise Communications - Culturally Competent
Affiliations
Certified Head Coach for Sports, 6 years | NAYS National Association of Youth Sports
Technology Proficiencies
Microsoft Office Suite, MacOS | Microsoft Windows
Roles And Responsibilities
- Senior Small Arms Repairer/Technician
- Deckhand for the U.S. Army
Timeline
Train Dispatcher
Norfolk Southern
03.2023 - Current
PROJECT MANAGER
R4 RESTORATION
09.2020 - 02.2023
WAREHOUSE MANAGER
C.R.H. CATERING
01.2020 - 08.2020
LOGISTICS & OPERATIONS MANAGER
UNITED STATES ARMY
03.2011 - 02.2020
Bachelor of Arts, Global Supply Chain Management -
DeVry University