Matthew York
Black Bear Fitness
Brewer,ME
1
Certification
16
years of professional experience
Experienced Maine craft beer professional with 15 years in brewery operations, taproom management, distribution, and packaging. Expertise in building relationships with distributors, educating staff and customers, and implementing efficient systems. Committed to enhancing customer service and representing brands with professionalism.
Work History
Head Coach
1 Year- Built strong relationships with clients through consistent communication, individualized attention, and accountability.
- Managed scheduling, client communication, programming, and day-to-day responsibilities independently.
- Led individual and group training while creating a professional, welcoming customer experience.
Brewery Operations Manager
5 Years 9 Months- Managed and supervised a team of three employees, providing direction, training, and accountability while maintaining high standards for quality and execution.
- Worked directly with beer distributors to manage inventories and ensure the delivery of fresh product to the customer.
- Supported and participated in beer festivals, brewery events, and community events, representing the brewery and engaging directly with customers.
- Educated and trained staff on beer, brewery operations, customer service, and proper procedures.
- Created and implemented standard operating procedures and systems to improve consistency, organization, and day-to-day brewery operations.
- Managed packaging and shipping processes, ensuring beer was prepared and handled appropriately for distribution and customers.
Taproom Manager
6 Months- Managed day-to-day taproom operations in a beer-focused hospitality environment.
- Trained staff on beer knowledge, customer service, taproom procedures, and responsible service.
- Developed strong relationships with customers and created a welcoming environment centered around craft beer and community.
- Helped customers navigate beer selections by understanding their preferences and providing knowledgeable recommendations.
Head Brewer
7 Years 9 Months- Oversaw all aspects of brewery production, from keg cleaning and cellar operations through brewing, packaging, and preparing finished beer for distribution.
- Brewed and packaged every batch while maintaining consistent quality, production schedules, and inventory levels.
- Worked directly with distributor partners to coordinate inventory management, monitor product availability, and proactively prevent out-of-stock situations.
- Represented the brewery professionally when communicating with distributors, customers, and other industry partners.
Education
High School Diploma
Skills
Brewery Operations
Packaging & Distribution
Distributor Relationships
Maine craft beer
Customer Engagement
Beer Education & Staff Training
Organization & Time Management
Problem Solving
Certification
- Certified Personal Trainer
- AED
- CPR
Coaching and Leadership
Youth Football Coach | Bangor, ME
- Lead and develop youth athletes.
- Plan and lead practices.
- Build positive relationships with athletes and families.
Women’s Roller Derby Coach | Bangor, ME
- Coach and develop adult athletes.
- Provide individualized feedback and instruction.
- Manage diverse personalities and resolve challenges while working toward shared goals.
Timeline
Head Coach
Black Bear Fitness
03.2024 - 03.2025Read More
Brewery Operations Manager
Mason's Brewing Company
07.2018 - 04.2024Read More
Taproom Manager
Bangor Beer Company
01.2018 - 07.2018Read More
Head Brewer
Black Bear Brewing
07.2009 - 04.2017Read More
Hampden Academy
High School Diploma
Read More