Matthew Zachery
Bonne Terre,MO
Summary
Hardworking Veteran looking to re-enter the Work Force.
Overview
18
18
years of professional experience
Work History
Driver, Warehouse Orders
Fed-Ex
01.2017 - 05.2018
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
Warehouse Picker
LKQ
09.2015 - 05.2017
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Streamlined order processing with the effective use of barcode scanners and warehouse management software.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
- Expedited customer orders, working closely with shipping department to ensure timely delivery.
- Collaborated with inventory control team for accurate stock levels and proper storage of goods.
- Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
Driver, Warehouse Orders
FedEx:Ground
09.2012 - 01.2015
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
Oilfield Operator
AST
06.2010 - 05.2012
- Enhanced oil recovery by implementing innovative drilling techniques and optimizing equipment settings.
- Reduced downtime by performing routine maintenance checks on machinery and promptly addressing issues.
- Increased overall productivity with efficient well monitoring and timely adjustments to pump operations.
- Maintained safety standards, conducting regular inspections of equipment and adhering to industry protocols.
- Optimized production rates by analyzing data from various sensors and making necessary modifications to operating parameters.
- Collaborated with engineers to develop effective drilling plans that minimized environmental impact while maximizing resource extraction.
- Managed logistics for rig moves, ensuring timely mobilization of personnel, equipment, and materials needed for successful site setup.
- Ensured proper well control by closely monitoring pressure levels during drilling operations, taking corrective actions when necessary.
Customer Service Representative/Cashier/Stocker
Big Lots
12.2009 - 05.2010
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Tracked customer service cases and updated service software with customer information.
- Utilized customer service software to manage interactions and track customer satisfaction.
Soldier
Army
02.2004 - 12.2009
- Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
- Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
- Mitigated risks by conducting thorough safety assessments and implementing appropriate measures.
- Optimized resource allocation for missions by continuously evaluating and adjusting supply needs.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Established effective communication channels to relay vital information between units during operations.
- Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
- Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Cultivated positive relationships with local communities while deployed, fostering mutual respect and cooperation during missions.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.
- Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
- Drove mission success by effectively utilizing intelligence data gathered from various sources for informed decision-making during operations.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Provided essential logistical support during deployments by coordinating transportation, lodging, meals, and other necessities for personnel involved in the mission.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Contributed to humanitarian efforts when required providing aid distribution assistance or medical support during natural disasters or other crisis situations.
- Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
- Secured and protected military property, assets, and personnel.
Bagger/Stocker
Brookshire Grocery
03.2002 - 01.2004
- Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Provided excellent customer service by addressing inquiries and assisting with locating products.
- Streamlined checkout process by quickly scanning items and applying proper discounts.
- Collaborated with team members to maintain adequate stock levels on the sales floor.
- Promoted store loyalty programs, resulting in increased customer engagement and repeat business.
- Ensured accurate pricing of items by routinely checking price tags and updating as necessary.
- Supported cashier duties, expediting transactions and minimizing wait times for customers.
- Contributed to positive work culture through effective communication and collaboration with coworkers.
- Demonstrated flexibility in scheduling, adapting to various shifts as needed to support the store''s operational needs.
- Handled returns and exchanges professionally, adhering to store policies while ensuring customer satisfaction.
- Responded promptly to requests for carryout assistance, providing exceptional service for elderly or disabled customers.
- Efficiently processed large orders during peak hours, maintaining high-quality bagging standards under pressure.
- Managed inventory rotation tasks, ensuring freshness of perishable goods for improved customer satisfaction.
Pool Builder/Laborer
Kellis Miller Pools
05.2000 - 09.2003
- Improved pool construction efficiency by streamlining the building process and implementing best practices.
- Enhanced client satisfaction by delivering high-quality pool designs tailored to their specific needs.
- Collaborated with architects and engineers to ensure seamless integration of pool elements into overall landscape design.
- Reduced project completion times with effective resource allocation, scheduling, and task prioritization.
- Maintained strong relationships with suppliers to secure high-quality materials at competitive prices.
- Ensured compliance with building codes, health regulations, and safety standards throughout all stages of the construction process.
Education
No Degree - Business Administration And Management
Brown Mackie College
Hopkinsville, KYSkills
- Payment Collection
- Vehicle Maintenance
- Truck Loading
- Route Planning
- Order Picking
- Forklift Operation
- Decision Making
- Attention to Detail
- Inventory Management
- Stock Control
- Warehouse Safety
- Loading and Unloading
- Adaptability and Flexibility
- Problem Solving
- Heavy Lifting
- Pallet Jack Handling
- Equipment Operation
- Cargo Handling
- Commercial Driving
Timeline
Driver, Warehouse Orders
Fed-Ex
01.2017 - 05.2018
Warehouse Picker
LKQ
09.2015 - 05.2017
Driver, Warehouse Orders
FedEx:Ground
09.2012 - 01.2015
Oilfield Operator
AST
06.2010 - 05.2012
Customer Service Representative/Cashier/Stocker
Big Lots
12.2009 - 05.2010
Soldier
Army
02.2004 - 12.2009
Bagger/Stocker
Brookshire Grocery
03.2002 - 01.2004
Pool Builder/Laborer
Kellis Miller Pools
05.2000 - 09.2003
No Degree - Business Administration And Management
Brown Mackie College
Similar Profiles
Lane A WhiteLane A White
Package Handler at Fed-ExPackage Handler at Fed-Ex
Cortez GreenCortez Green
Grounds Package Handler at Fed-ExGrounds Package Handler at Fed-Ex
Juan EstradaJuan Estrada
Package Handler at Fed-exPackage Handler at Fed-ex
Brendan McGourtyBrendan McGourty
Package handler at Fed-ExPackage handler at Fed-Ex
Bryan BrewsterBryan Brewster
Refrigeration Technician at All Type Services & InstallationRefrigeration Technician at All Type Services & Installation